The Human Resources Manager is responsible for working closely with executive leadership to continually focus on achieving high levels of employee engagement, financial outcomes, and compliance while developing the company’s leaders and their direct reports in the Phoenix office.
Key Responsibilities:
- Provides constructive and timely performance evaluations for the sales organization.
- Oversees discipline and termination of employees in accordance with company policy.
- Collaborates with executive leadership to define the organization’s long-term mission and goals; identifies ways to support this mission through people management.
- Researches, develops, and implements learning and development strategies, performance appraisal, and employee incentive programs.
- Provides guidance and leadership to the human resource team; assists with resolution of human resource questions, concerns, and issues.
- Ensures compliance with employment, benefits, insurance, safety, and other laws, regulations, and requirements.
- Maintains knowledge of laws, regulations, and best practices in employment law, human resources, and talent management.
- Implementing Microsoft training for the Sales staff.
- Conduct investigations as needed into any complaints made by Phoenix employees.
- Participate in professional development and networking conferences and events, including, without limitation, management classes.
- Assess HR practices currently in place and identify ways to make a sustained, long-term contribution to enhance policies, operations, and people.
- Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
- At least ten years of human resource management experience required, with strategic, talent management, and/or business development experience required.
- SHRM-CP or SHRM-SCP strongly preferred.
- Experience with a sales organization is strongly preferred.
- Excellent verbal and written communication skills.
- Excellent interpersonal and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Strong analytical, problem solving, and critical thinking skills.
- Strong supervisory and leadership skills.
- Thorough knowledge of employment-related laws and regulations.
- Knowledge of and experience with varied human resource information systems.
- Proficient with Microsoft Office Suite or related software.
- Will be required to work some weekend days when the Phoenix Sales team works on said weekend day.
- A strategic and innovative thinker who can implement a plan and execute.
Skills Required
- At least ten years of human resource management experience
- Strategic, talent management, and/or business development experience
- Bachelor's degree in Human Resources, Business Administration, or a related field
- SHRM-CP or SHRM-SCP certification
- Experience with a sales organization
- Excellent verbal and written communication skills
- Excellent interpersonal and conflict resolution skills
- Excellent organizational skills and attention to detail
- Strong analytical, problem-solving, and critical-thinking skills
- Strong supervisory and leadership skills
- Thorough knowledge of employment-related laws and regulations
- Knowledge of and experience with varied human resource information systems
- Proficiency with Microsoft Office Suite or related software
- Availability to work some weekend days when the Phoenix sales team works weekends
- Ability to implement strategic plans and execute them
What We Do
U.S. Money Reserve, headquartered in Austin, Texas, is a leading private distributor of government-issued gold, silver, platinum, and palladium products. Established in 2001, our mission is to provide clients with straightforward access to physical precious metals for asset diversification, focusing on legal-tender coins as reliable financial assets rather than collectibles. Our team of knowledgeable professionals includes numismatic experts, market researchers, and a highly trained customer service group, all committed to helping clients make informed decisions about precious metals. U.S. Money Reserve also benefits from the expertise of two former U.S. Mint Directors—Philip N. Diehl and Edmund C. Moy—who support our educational efforts as well as our commitment to transparency and accuracy in all client interactions. Hundreds of U.S. Money Reserve reviews highlight our dedication to customer service and educational support. We prioritize client understanding by offering insights on economic trends, precious metals' roles in portfolio stability, and options for diversifying assets with government-backed products. These reviews reflect our ongoing efforts to deliver a superior customer experience while helping individual navigate the precious metals market with confidence. U.S. Money Reserve remains committed to providing clients with trusted, informed guidance on precious metals, making us a reliable resource for those seeking to add security and balance to their financial plans.
Why Work With Us
U.S. Money Reserve is a leader in government-issued precious metals, offering clients knowledge-driven, trustworthy service. With a culture focused on client support and integrity, our team enjoys a collaborative environment that prioritizes customer success. Explore U.S. Money Reserve reviews to see how we uphold integrity and client satisfaction.
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