Description
The Doubletree by Hilton located in Spokane, Washington is looking to add to our hospitality family! This beautiful hotel is perfectly located in the heart of downtown Spokane, just minutes away from Riverfront park, the downtown conference center and tons of restaurants. We are looking for a passionate individual who would like to begin a career in the hospitality industry. If this sounds like you apply today!
Summary
At Resolute Road Hospitality, we’re redefining third-party hospitality management through collaboration, innovation, and excellence. With a growing national footprint, we offer dynamic opportunities for professionals ready to grow. Guided by our core values - Stronger Together, Social Intelligence, Grit, Integrity, and Better Every Day - we support your success at every turn. Join us on the road ahead and help us create exceptional experiences.
Benefits
Travel Perks
Optional Daily Pay
Health/Life Insurance
401(k)
Paid Time Off
Dental/Vision
Employee Assistance Program
Referral Program
Your Role
As the Human Resources Manager, you will oversee the hotel’s daily human resources operations while ensuring compliance with company policies and employment laws. You’ll support leaders in developing high-performing teams, foster a positive workplace culture, and provide outstanding service to our employees. This role is ideal for someone who enjoys building relationships, solving problems, coaching leaders, and creating an exceptional employee experience.
What You’ll Do
- Lead full cycle recruitment including sourcing, interviewing, hiring, and onboarding
- Partner with department leaders on staffing strategies workforce planning
- Serve as the primary resource for employee relations concerns and conflict resolution
- Coach managers on performance management, documentation, and corrective action
- Ensure compliance with federal, state, and local employment laws
- Maintain employee personnel files and HRIS records
- Coordinate benefits enrollment and answer employee benefit questions
- Support payroll by ensuring employee information and timekeeping practices
- Facilitate new hire orientation and onboarding
- Coordinate training programs, compliance training, and leadership development
- Plan employee recognition, engagement, and appreciation events
- Monitor turnover, retention, and other HR metrics while identifying opportunities for improvement
- Assist with leave administration, workers’ compensation, unemployment claims, and accommodations
- Ensure consistent application of company policies and procedures
- Support safety initiatives and maintain required employment postings and documentation
- Build positive relationships with employees while promoting an engaging workplace culture
- Perform other duties as assigned
Knowledge, Skills & Abilities
- Strong interpersonal and relationship building skills
- Excellent verbal and written communication
- Ability to handle confidential information with professionalism
- Strong organizational and time management skills
- Ability to prioritize multiple projects in a fast paced hospitality environment
- Knowledge of employment laws and HR best practices
- Experience with HRIS and payroll systems
- Proficiency in Microsoft Office Suite
- Strong problem solving and conflict resolution skills
- Passion for employee engagement and developing others
Education & Experience
- Bachelor’s degree in Human Resources, Business Administration, or a related field preferred
- 3+ years of Human Resources experience, preferably within hospitality
- Previous supervisory or management experience preferred
- SHRM-CP or PHR certification preferred
Additional Information
Consistent attendance and adherence to Resolute Road Hospitality’s standards are critical to success in this role. This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of responsibilities, duties, and skills required. Duties may evolve based on organizational needs.
E-Verify
Resolute Road Hospitality utilizes E-Verify for all employment authorization verification.
Requirements
126RRHSPCCC
Skills Required
- 3+ years of Human Resources experience (preferably within hospitality)
- Experience with HRIS and payroll systems
- Proficiency in Microsoft Office Suite
- Knowledge of employment laws and HR best practices
- Strong interpersonal, communication, and conflict resolution skills
- Ability to handle confidential information with professionalism
- Bachelor's degree in Human Resources, Business Administration, or a related field
- Previous supervisory or management experience
- SHRM-CP or PHR certification
What We Do
Braintree Hospitality (now rebranded as Resolute Road Hospitality) provides a full-service suite of hospitality solutions for hotel owners and clients. The company focuses on professional leadership support, revenue management, and seamless operations to drive growth. Its portfolio includes nationally recognized hotels, such as Hampton Inn & Suites and Hilton Garden Inn, primarily located throughout the Mountain West and Northwest regions.
