Founded over 35 years ago, First Quality is a family-owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies, employing over 5,000 team members, while maintaining our family values and entrepreneurial spirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada, the companies within the First Quality group produce high-quality personal care and household products for large retailers and healthcare organizations. Our personal care and household product portfolio includes baby diapers, wipes, feminine pads, paper towels, bath tissue, adult incontinence products, laundry detergents, fabric finishers, and dishwash solutions. In addition, we manufacture certain raw materials and components used in the manufacturing of these products, including flexible print and packaging solutions.
Guided by our values of humility, unity, and integrity, we leverage advanced technology and innovation to drive growth and create new opportunities. At First Quality, you’ll find a collaborative environment focused on continuous learning, professional development, and our mission to Make Things Better®.
We are seeking a Human Resources Generalist for our First Quality Retail Services located in Lewistown, PA. This position will be responsible for performing HR-related duties on a professional level, focusing on recruiting, onboarding and staffing, while carrying out additional duties that may involve employee relations, benefits, compensation, or other duties as assigned. This position is primarily day shift but may require some evenings and weekends.
Primary responsibilities include:
- Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with hiring managers to understand strategic needs, skills and competencies required for openings.
- Manage communications between applicants and hiring managers to keep all parties informed of the status of each search.
- Manage candidate interview results and selection decision with hiring manager.
- Coordinates post-offer, pre-employment drug screens, physicals, and background screenings with candidates.
- Reviews, tracks, and updates all openings using Workday.
- Post advertisements in a variety of newspapers, internet boards, billboards, etc.
- Work with hiring managers to develop job descriptions and announcements.
- Attend career fairs and events to promote First Quality and deepen the pool of potential candidates. Provide information on company operations and employment opportunities to potential applicants.
- Coordinate, schedule, and conduct new hire orientation.
- Provide assistance with the implementation and administration of the performance evaluation program.
- Conduct exit interviews, analyze data, and provide reports with trends and recommendations for continuous improvement and retention efforts.
- Regularly spends time throughout the facility to be available to all team members.
- Understand and assist team members with benefit or pay needs.
- Organizes and scans all information included in team member files.
- Coordinates employee events.
- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
- Performs other duties as necessary when directed to do so.
- Follows necessary GMP, FDA, and ISO regulations/guidelines.
- Observes all safety rules and always uses the proper safety equipment
The ideal candidate should possess the following:
- Bachelor’s degree in Business Administration or related field.
- One to two years of HR experience preferred.
- Knowledge of HR and employment laws is strongly preferred.
- Advanced knowledge of Microsoft Office and databases including applicant tracking systems preferred.
- Advanced verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Ability to perform and prioritize multiple tasks in a fast paced, high volume environment.
- Ability to act with integrity, professionalism, and confidentiality.
What We Offer You
We believe that by continuously improving the quality of our benefits, we can help to raise the quality of life for our team members and their families. At First Quality you will receive:
- Competitive base salary and bonus opportunities
- Paid time off (three-week minimum)
- Medical, dental and vision starting day one
- 401(k) with employer match
- Paid parental leave
- Child and family care assistance (dependent care FSA with employer match up to $2500)
- Bundle of joy benefit (year's worth of free diapers to all team members with a new baby)
- Tuition assistance
- Wellness program with savings of up to $4,000 per year on insurance premiums
- ...and more!
First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.
First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.
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What We Do
First Quality was founded over 30 years ago and has grown to become a diversified family of companies with over 4,000 employees. Manufacturing Adult Incontinence Products, Feminine Hygiene Products, Baby Wipes, Adult Washcloths, and Consumer Paper Products, we serve institutional and retail markets throughout the world. Our trusted, household brands include Prevail®, Cuties®, Plenty®, Panda®, and Incognito®
Our facilities operate independently to maintain focus on the markets they serve, but benefit from being a part of the First Quality family of companies. We may be spread out across 9 locations and 2 countries, but we are one team! With our focus on innovation, technology, and sustainability, we strive to create the best products that stand out and make a real difference in people’s lives without ever sacrificing quality for affordability.
If advanced technology, innovative thinking, and a passion for challenging the status quo excite you, come join our team at First Quality! When you look at one of our job listings what you’ll find is an opportunity: to meet teams who challenge each other to improve, encounter leaders who empower you to experiment, and discover work that inspires you. As a new employee in our FQ family your training begins day one and continues throughout your career as you learn and grow with our organization. Be part of making things better – apply today to join our team at www.firstquality.com/join-us!








