At National Church Residences, every role connects to one mission: enriching the lives of seniors and their families. With 360+ communities, we’re the nation’s largest not-for-profit provider of affordable senior housing and services. The dignity and respect we promise residents starts with how we treat our own people. As an HR Generalist focused on employee relations, you’ll help frontline leaders handle their toughest people issues fairly and consistently, so they can build teams that stay.
The basics
- Schedule: Full-time, hybrid, based in Dublin, OH, with occasional travel to communities
- Reports to: Manager of Talent Operations
What you’ll do
- Guide frontline leaders. Coach managers through performance issues, corrective action, and conflict resolution, in partnership with HRBPs and centers of excellence.
- Lead investigations. Investigate complaints and alleged policy or conduct violations, document findings, and recommend fair, defensible outcomes.
- Be the policy resource. Interpret policies and employment law for employees and managers, and help update policies as the organization evolves.
- Manage unemployment claims. Review claims with vendors and operations leaders, and coordinate hearing preparation and follow-up.
- Turn cases into insight. Maintain accurate, confidential case files and report on trends in turnover, engagement, and employee relations.
- Support HR projects in engagement, retention, process improvement, and system implementations.
What you need
- 3+ years of HR experience
- Working knowledge of employment law and ER best practices
- Ability to influence and coach leaders at all levels
- Sound judgment and discretion with sensitive information
- Bachelor’s degree in HR, business, or a related field, or equivalent experience
Nice to have
- Direct employee relations and workplace investigations experience
- SHRM-CP, SHRM-SCP, PHR, or SPHR certification
- Experience in healthcare, senior living, or multi-site organizations
Why National Church Residences
- Retirement: 3% company contribution from day one, increasing to 5% over time, plus a match of up to 5% more
- Health coverage: Medical, dental, and vision starting the first of the month after you’re hired
- Paid parental leave: Four weeks at 100% pay
- Well-being rewards: Up to $1,000 per year
- Tuition reimbursement
- Time off: PTO plus 9 paid holidays
Our team members come from many backgrounds and share one thing: they care about people. If you’re looking for work that means something, a career dedicated to serving others, we’d like to meet you.
Benefits vary by full-time, part-time, or contingent status. National Church Residences is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.
Skills Required
- 3+ years of HR experience
- Working knowledge of employment law and employee-relations best practices
- Ability to influence and coach leaders at all levels
- Sound judgment and discretion with sensitive information
- Bachelor's degree in human resources, business, or a related field, or equivalent experience
- Direct employee-relations and workplace-investigations experience
- SHRM-CP, SHRM-SCP, PHR, or SPHR certification
- Experience in healthcare, senior living, or multi-site organizations
What We Do
National Church Residences is the nation's largest nonprofit provider of affordable senior housing and healthcare services. Since 1961, its mission has been to provide high-quality care and housing that meets the diverse needs of seniors across the United States. The organization aims to enhance the quality of life for seniors, enabling them to lead vibrant, healthy, and independent lives.
