Human Resources Generalist

Reposted 4 Days Ago
Be an Early Applicant
Cleveland, OH, USA
In-Office
56K-89K Annually
Junior
eCommerce • Information Technology • Internet of Things • Mobile • On-Demand • Retail • Software
Discover where at career with America’s Internet Company® can take you.
The Role
Provides comprehensive HR support, including employee relations, investigations, leave and accommodations, benefits enrollment, training, HRIS and payroll maintenance, compliance audits, compensation processes, reporting, and budget planning. The role works onsite five days per week and requires some travel while advising employees and leaders on policies, performance, workplace conflicts, and employment practices.
Summary Generated by Built In
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Do you want to foster positive employee relations while ensuring business priorities are met? Spectrum is seeking a Human Resource Generalist to provide comprehensive HR support, balancing employee needs with organizational goals and driving effective leadership. Your expertise will directly enhance workplace fairness and support key talent decisions that shape Spectrum's continued success. Your work will be instrumental in building strong connections and supporting a thriving workplace.
How You'll Make an Impact
  • Administer Spectrum policies consistently and communicate policy or procedure changes across assigned areas
  • Advise and counsel employees on workplace conflicts, performance matters and dispute resolution while managing employee relations and investigations
  • Oversee leave of absence programs, coordinate accommodations and support safety and workers' compensation processes
  • Lead benefits enrollment meetings and deliver employee and supervisor training on policies, benefits and prevention topics
  • Maintain accurate HRIS and payroll entries for your client group while conducting audits and ensuring compliance with state and federal requirements
  • Support bonus plans, merit processes, and reporting as well as participate in annual budget planning and HR committee initiatives

Working Conditions
  • Office environment with some travel
  • 5x a week on site

What You'll Bring to Spectrum
Required Qualifications
Education
  • Bachelor's degree in human resources, business, related field or equivalent

Experience
  • 2+ years of Human Resources Generalist experience

Skills
  • Strong verbal and written communication skills with ability to connect at all levels
  • Professionalism in handling confidential information and public interactions
  • Ability to make decisions, solve problems and work well under pressure
  • Proficient in Microsoft Office and general PC skills
  • Ability to prioritize, organize and demonstrate initiative
  • Familiarity with federal, state and local employment laws and wage and hour regulations
  • Understanding of staffing, employment practices and employee relations procedures
  • Consultative, coaching and analytical skills

Preferred Qualifications
Education
  • Professional human resources certifications such as PHR or SPHR
  • Knowledge of telecommunications products and services

#LI-JV1
HGN360 2026-78356 HGN360 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between
$55,500.00 and $88,500.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get To Know Us: Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ: CHTR), the leading internet and video provider in the nation and the fastest growing mobile company in our footprint, with services available to more than 70 million homes and businesses across 45 states. Supported by our 100% U.S.-based employees,* we are America's Internet Company®.
*At close of the Cox acquisition, Spectrum announced that over the next 18 months, it will fully return legacy Cox's customer service function to the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Skills Required

  • Bachelor's degree in human resources, business, a related field, or equivalent experience
  • 2+ years of Human Resources Generalist experience
  • Strong verbal and written communication skills
  • Ability to handle confidential information and public interactions professionally
  • Decision-making, problem-solving, and ability to work under pressure
  • Proficiency in Microsoft Office and general PC skills
  • Ability to prioritize, organize, and demonstrate initiative
  • Familiarity with federal, state, and local employment laws and wage and hour regulations
  • Understanding of staffing, employment practices, and employee relations procedures
  • Consultative, coaching, and analytical skills
  • Professional human resources certification such as PHR or SPHR
  • Knowledge of telecommunications products and services

What the Team is Saying

Eilisa
Stephanie
Raquenel
Mary
Kat K.

Spectrum Compensation & Benefits Highlights

  • Retirement Support — The retirement program includes a dollar‑for‑dollar 401(k) match up to 6% of pay and an additional 3% company contribution to a Retirement Accumulation Plan for many eligible employees. This structure can make long‑term savings notably valuable.
  • Healthcare Strength — Multiple national medical options (plus Kaiser in some locations) are available, and certain plans include up to $1,500 in employer‑funded health accounts alongside dental, vision, and 24/7 counseling. These elements indicate broad coverage with meaningful employer support for out‑of‑pocket costs.
  • Leave & Time Off Breadth — Vacation, sick and personal days, paid holidays, and increasing vacation with tenure are part of the offering. This breadth provides formal time‑off pathways across different needs.

Spectrum Insights

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The Company
HQ: Stamford, CT
100,000 Employees
Year Founded: 1993

What We Do

Spectrum is suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ: CHTR), the leading internet and video provider in the nation and the fastest growing mobile company in our footprint, with services available to more than 70 million homes and businesses across 45 states, supported by our 100% U.S.-based employees*. *At close of the Cox acquisition, Spectrum announced that over the next 18 months, it will fully return legacy Cox's customer service function to the U.S.

Why Work With Us

We connect family, friends, businesses and local communities to fast, reliable Spectrum Internet, Mobile, TV and Phone. When you join our Product & Technology team, you’ll be building the technology that makes it all work together – from enhancing network reliability to creating new, innovative products and protecting customer data.

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