Human Resources Generalist

Posted 2 Days Ago
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Tulsa, OK, USA
In-Office
Mid level
Social Impact
The Role
Manage full HR lifecycle across multiple locations: onboarding/offboarding, HRIS administration and reporting, training/LMS management, employee relations and investigations, benefits and leave administration (FMLA/ADA/workers' comp), performance management, compliance, policy updates, and cross-functional partnership with payroll, IT, managers, and vendors.
Summary Generated by Built In
HR Generalist – Multi-Location Talent, Operations, Employee Relations Benefits Job Summary

The HR Generalist supports a broad range of human resources functions across multiple locations, including full lifecycle - orientation/offboarding, HRIS administration, training, employee relations, benefits, leave management, performance management, and compliance. This role delivers consistent and positive employee experience, ensures accurate HR data and processes, and partners closely with managers, payroll, and vendors to support day-to-day HR operations.


Key Responsibilities

 

Orientation Lifecycle Administration

  • Orientation
  • Execute offboarding processes, including exit documentation, system updates, equipment coordination, and exit interviews.
  • Maintain accurate employee records and ensure compliance with internal procedures and employment laws.
  • Lifecycle Processes
HRIS Reporting
  • Serve as primary support for HRIS administration: data entry, maintenance, troubleshooting, workflows, permissions, and reporting.
  • Ensure accuracy, integrity, and confidentiality of HR data across systems.
  • Prepare regular and ad hoc reports on headcount, turnover, recruiting metrics, onboarding status, training, and other HR trends.
  • Identify opportunities for process improvement and enhanced reporting capabilities.
Training Development
  • Upload and maintain training materials in the learning management system.
  • Track employee training completion and follow-up with managers as needed.
  • Provide training reports and support compliance-related training requirements.
Employee Relations
  • Serve as first point of contact for employee relations questions and concerns.
  • Support investigations, documentation, and resolution of workplace issues in partnership with HR leadership.
  • Provide guidance to managers on policy interpretation, documentation standards, and corrective action processes.
Benefits Leave Administration
  • Administer employee benefits programs, including enrollment, changes, employee questions, and vendor coordination.

Page Break

  • Assist employees with understanding benefit options, eligibility, and deadlines.
  • Manage leave of absence processes (FMLA, ADA, workers’ compensation, parental leave, and other programs).
  • Track leave status, maintain documentation, and communicate requirements and timelines to employees and managers.
Performance Management
  • Support annual review cycles, goal tracking, coaching documentation, and corrective action processes.
  • Provide guidance to managers on performance improvement plans and policy application.
Compliance, Policies Cross-Functional Collaboration
  • Maintain compliance with federal, state, and local employment laws.
  • Support audits, compliance reporting, and documentation requests.
  • Help develop and update HR policies, forms, and employee communications.
  • Partner with payroll, IT, managers, and external vendors to ensure smooth HR program administration.
  • Create and maintain SOPs, templates, and process documentation.
Qualifications
  • Bachelor’s degree in human resources, Business Administration, or related field preferred.
  • 2–4 years of HR experience across multiple functional areas (recruiting, onboarding, HRIS, employee relations, benefits, leave administration, or HR operations).
  • Experience with applicant tracking systems and HRIS platforms.
  • Working knowledge of federal, state, and local employment laws.
  • Strong analytical, organizational, interpersonal, and problem-solving skills.
  • Ability to manage multiple priorities across multiple locations in a fast-paced environment.
  • Strong written and verbal communication skills.
  • High level of discretion with confidential information.
  • Proficiency in Microsoft Office, especially Excel.
Preferred Qualifications
  • Experience with HR metrics, dashboards, and process improvement initiatives.
  • Experience supporting multi-location HR operations.
  • Strong conflict resolution and coaching skills.

Skills Required

  • 2-4 years of HR experience across multiple functional areas (recruiting, onboarding, HRIS, employee relations, benefits, leave administration, HR operations)
  • Experience with applicant tracking systems and HRIS platforms
  • Working knowledge of federal, state, and local employment laws
  • Proficiency in Microsoft Office, especially Excel
  • High level of discretion with confidential information
  • Strong analytical, organizational, interpersonal, and problem-solving skills
  • Ability to manage multiple priorities across multiple locations in a fast-paced environment
  • Strong written and verbal communication skills
  • Bachelor's degree in human resources, Business Administration, or related field
  • Experience with HR metrics, dashboards, and process improvement initiatives
  • Experience supporting multi-location HR operations
  • Strong conflict resolution and coaching skills
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The Company
HQ: Tulsa, Oklahoma
155 Employees
Year Founded: 1927

What We Do

Mission: Goodwill empowers people to reach their full potential through work opportunities, training, and support services. Vision: Goodwill envisions a community where all people have the opportunity to experience the transformative power of work. Values: GROWTH: Nurturing continuous improvement, learning, and development. UNITY: Working together to achieve common goals. INTEGRITY: Striving to meet the highest standards of ethics and accountability. DIGNITY: Upholding respect and equity for all. EMPOWERMENT: Helping people help themselves.

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