Job Details

Job Location

JMH Companies Headquarters - New Orleans, LA

Position Type

Full Time

Education Level

High School Diploma or GED

Salary Range

$18.00 - $20.00 Hourly

Job Shift

Standard Business Hours

Job Category

Human Resources

Description

The HR Coordinator will assist the HR Business Partner in managing various HR functions, with a focus on unemployment claims, separation notices, answering employee questions, and following up on employee requests. The ideal candidate will possess excellent communication skills, a basic understanding of HR processes, and the ability to handle sensitive information with confidentiality and professionalism.

Essential Functions and Responsibilities

Unemployment Claims:

• Assist in the management and processing of unemployment claims.
• Prepare and submit required documentation to state unemployment agencies.
• Respond to inquiries from state unemployment offices and former employees.
• Track and report on unemployment claim status and outcomes.

Separation Notices:

• Prepare and distribute separation notices for departing employees.
• Ensure all separation documentation is complete and compliant with company policies and legal requirements.
• Coordinate exit interviews and collect feedback from departing employees.

Employee Inquiries:

• Serve as a point of contact for employee questions regarding HR policies, procedures, and programs.
• Provide timely and accurate responses to employee inquiries via phone, email, or in person.
• Escalate complex issues to the HR Business Partner as necessary.

Follow-up on Employee Requests:

• Track and follow up on employee requests and concerns.
• Coordinate with various departments to resolve employee issues.
• Maintain accurate records of employee interactions and resolutions.

HR Administration:

• Maintain and update employee records in the HRIS system.
• Assist with the preparation and dissemination of HR communications.
• Support the HR Business Partner with special projects and initiatives as needed.

Qualifications

Job Qualifications:

• 1+ year(s) of experience in an HR role, preferably in a coordinator or assistant capacity.
• Basic understanding of HR processes and procedures.
• Excellent communication and interpersonal skills.
• High level of confidentiality and professionalism.
• Proficiency in Microsoft Office Suite.
• Ability to manage multiple tasks and prioritize effectively.
• Strong attention to detail and organizational skills.