About the Role
Donegal Insurance Group has an opening for a Human Resources Assistant. As a member of our Human Resources team, you will be assisting the HR team with various administrative items as well as providing coverage for the front desk and lobby area, delivering quality customer service by greeting visitors, vendors, customers, and job applicants, and accurately routing incoming calls. This is an onsite position located at our office in Marietta, PA.
Responsibilities and Duties
- Assist HR team with the following:
- Internal updates and tasks for the following items;
- Update internal phone lists and directories
- Update Outlook/Active Directory for employee changes
- Update company’s organization chart
- Process HR invoices and assist with expense tracking
- Process all employee mailings, including outgoing UPS mail, & assist with incoming mail
- Monitor HR email, route emails to appropriate person
- Process special requests including order flowers and making Company contributions as directed.
- Assist with new hire announcements, first day prep including folders, swag, and name plates, etc.
- Assist with alphabetizing and filing as needed
- Assist with applicable special projects including the HR newsletter and record retention.
- Create, print, and distribute employee badges. Monitor badge system and run reporting as needed. Assist with service portal tasks.
- Distribute employee exit interviews electronically through JazzHR
- Internal updates and tasks for the following items;
- Front desk duties include:
- Open and close the front desk and lobby area. Promptly answer phone calls, redirect calls, respond to voicemails, and greet visitors in a professional and courteous manner.
- Accept payments for accounting from insureds
- Assist with other projects as needed
- Legal department support:
- Redact documents for the Legal department
- Accept documents on behalf of Donegal per established guidelines
Qualifications and Skills
- High School or GED equivalent required, bachelor’s degree in human resources or related degree is preferred
- Previous customer service experience required
- Previous HR Assistant experience preferred
- Knowledge of HRIS, ADP WorkforceNow experience preferred
- Excellent attention to detail, very accurate, inquisitive/investigative nature
- Possess strong analytical skills
- Possesses sound judgment
- Results oriented, capable of handling multiple tasks
- Ability to prioritize and handle multiple tasks simultaneously
- Ability to accurately complete assigned tasks on a timely basis
- Ability to maintain professionalism at all times
- Ability to learn and retain information relating to job functions
- PC skills to include:
- E-mail applications
- Intermediate knowledge of Microsoft Word
- Intermediate knowledge of Microsoft Excel
- Basic knowledge of PowerPoint
- Industry specific software applications applicable to performance of position responsibilities
- Experience with Visio and Canva preferred
Starting Pay: The pay range for this position is $18.00 to $20.00 per hour. The specific offer will vary based on an applicant's education, qualifications, professional experience, skills, abilities, and any applicable designations/certifications. The posted pay range reflects our ability to hire at different position titles and levels depending on background and experience. The pay range may also be adjusted based on an applicant's geographic location.
The base pay is just one component of Donegal's total compensation package for employees. This role may also be eligible to participate in a discretionary annual incentive program. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.
Ongoing applications are being accepted.
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What We Do
Our family of property and casualty insurance companies provides full lines of personal, farm and commercial insurance products across multiple regions of the United States.
We are proud of our heritage, which spans nearly 130 years in the insurance business.
