Department: Human Resources
FLSA Classification: Non-Exempt
EEO Classification: Administrative Support Workers
Reports To: Director of Human Resources
Last Modified: November 2, 2026
Job Summary:
The Human Resources Assistant provides administrative and operational support to the Human Resources department, helping ensure the efficient and timely execution of day-to-day HR processes. This position is primarily responsible for supporting employee onboarding and offboarding, maintaining personnel records, processing employment-related documentation, coordinating pre-employment requirements, and assisting with general HR administration.
The ideal candidate is organized, detail-oriented, service-minded, and able to manage multiple priorities while maintaining confidentiality and providing a positive experience for employees and candidates. This role plays an important part in supporting the employee lifecycle and ensuring HR processes are completed accurately, consistently, and efficiently.
Essential Duties & Responsibilities:
Employee Onboarding
- Coordinate administrative aspects of the onboarding process for new hires, including preparing and distributing new-hire paperwork and required documentation.
- Initiate and track pre-employment screening requirements, including background checks, motor vehicle records, and other applicable screenings.
- Coordinate new-hire documentation, ensuring required forms and acknowledgments are completed and maintained.
- Assist with new-hire orientation and ensure employees receive necessary information, resources, and onboarding materials.
- Coordinate with hiring managers and other departments to facilitate a smooth and timely onboarding experience.
- Coordinate the onboarding checklists and monitor completion of required tasks and documentation within deadlines.
Employee Offboarding
- Coordinate administrative aspects of employee separations, including preparing separation paperwork and processing required documentation.
- Initiate and track termination processes and ensure appropriate notifications and records are completed.
- Coordinate the collection of company property, access items, and other applicable separation requirements.
- Assist with exit documentation and ensure personnel files and employee records are updated accordingly.
- Coordinate with IT, payroll, and department managers regarding employee separations and applicable access or system changes.
- Track completion of separation-related tasks and documentation.
Personnel Records & HR Administration
- Maintain accurate and confidential electronic and physical personnel files.
- Assist with processing employee changes, including address updates, job changes, compensation changes, and other personnel transactions.
- Enter and maintain employee information in the HRIS/payroll system, including new hires, employee changes, and other personnel transactions, ensuring information is accurate and entered timely.
- Prepare employment verification letters, personnel documents, and other routine HR correspondence.
- Assist with maintaining employee rosters, organizational information, and HR tracking reports.
- Monitor employee files and required employment documentation for completeness, including applicable acknowledgments, certifications, and other required records.
- Maintain tracking logs and follow up with employees and managers on outstanding documentation and compliance requirements.
Benefits & Leave Administration Support
- Assist with employee benefit enrollment documentation and coordinate the distribution of benefit information.
- Help track employee benefit-related changes and communicate required information to the appropriate HR team member or benefits provider.
- Provide administrative support for leave requests and maintain related documentation and tracking records.
General HR Support
- Respond to routine employee and manager inquiries or direct questions to the appropriate HR team member.
- Assist with employment applications, interview scheduling, candidate communications, and other recruiting administration as needed.
- Support HR projects, employee communications, policy acknowledgments, and company-wide initiatives.
- Assist with audits, compliance documentation, and preparation of reports as requested.
- Provide general administrative support to the HR department and perform other related duties as assigned.
Job Qualifications:
- High school diploma or equivalent required; associate degree or additional coursework in Human Resources, Business Administration, or a related field preferred.
- One to three years of administrative, human resources, recruiting, or related office experience preferred.
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Ability to handle confidential and sensitive employee information with professionalism and discretion.
- Proficiency in Microsoft Office, particularly Outlook, Word, and Excel.
- Ability to learn and navigate HRIS, payroll, and other business systems. Experience in ADP is a plus.
- Strong follow-through and the ability to manage multiple tasks and deadlines.
- Professional, approachable, and customer-service-oriented demeanor.
Skills:
- Organization and time management
- Attention to detail and accuracy
- Confidentiality and discretion
- Communication and interpersonal skills
- Customer service and employee support
- Initiative and accountability
- Adaptability and teamwork
Work Environment
This position is primarily office-based and requires regular interaction with employees, managers, candidates, and other departments. The role involves handling confidential information and managing multiple administrative responsibilities in a fast-paced environment.
Work Schedule
This is a Full-time position, 40 hours/week, with a schedule established based on normal business hours. Occasional flexibility may be required to support business needs, special projects, or company initiatives.
Benefits
- Competitive compensation based on experience
- Health, dental, and vision insurance
- Paid time off and company holidays
- 401(k) retirement plan options with employer matching
- Professional development and training opportunities
Physical Demands:
This position primarily involves office and computer-based work. The employee is regularly required to sit, use a computer and telephone, communicate verbally, and perform repetitive hand and arm movements. The employee may occasionally be required to stand, walk, reach, and lift or move office supplies or materials as needed.
The physical demands described are representative of those necessary to perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions
Equal Opportunity Employer/Veterans/Disabled
Skills Required
- High school diploma or equivalent
- Associate degree or coursework in Human Resources, Business Administration, or a related field
- One to three years of administrative, human resources, recruiting, or related office experience
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Ability to handle confidential and sensitive employee information professionally and discreetly
- Proficiency in Microsoft Office, particularly Outlook, Word, and Excel
- Ability to learn and navigate HRIS, payroll, and other business systems
- Strong follow-through and ability to manage multiple tasks and deadlines
- Professional, approachable, and customer-service-oriented demeanor
What We Do
SwyftConnect provides the opportunity of high-speed broadband internet services to underserved communities in Louisiana, Mississippi, and Arkansas. Our services include fiber internet connectivity with speeds up to 1 Gigabit, streaming television and home telephone services.
