Jobs at Swyft Fiber

Provides administrative and operational support across the employee lifecycle, including onboarding, offboarding, personnel records, HRIS and payroll updates, benefits and leave administration, compliance tracking, recruiting coordination, and employee inquiries. Maintains confidential records, prepares documentation, coordinates with internal departments, and supports HR projects and audits while ensuring accurate and timely completion of HR processes.

Leads sales growth across a rural broadband market by developing sales and marketing strategies, managing and training sales teams, supporting field partners, analyzing performance, increasing product penetration, and representing the company at events. The role requires extensive field presence and travel, with responsibility for achieving revenue and customer growth targets.

Provide phone and written technical support: diagnose, troubleshoot, document issues, update customers, resolve or escalate technical problems, and use business software to track interactions and resolutions while maintaining customer satisfaction.

Provide first-level technical support for hardware, software, and user issues; install and maintain desktops, laptops, printers; support Microsoft 365 and basic network connectivity; assist with account setup, system migrations, data validation, documentation, workstation deployment, equipment inventory, and IT project coordination.

Review and prepare fiber optic construction projects for production by evaluating designs, identifying constructability issues, and coordinating engineering and field teams. Use IQGEO/Ocius-X/GIS to validate documentation, track project status, support design revisions, and ensure projects meet quality, regulatory, and schedule requirements. Provide technical feedback and communicate readiness, risks, and recommendations to leadership.