The Human Resources Assistant serves as the first point of contact for employees and provides essential support across a wide range of HR functions. This position plays a key role in maintaining personnel records, ensuring compliance with employment documentation, supporting new-employee onboarding, and processing unemployment and health-monitoring documentation. The Human Resources Assistant also manages communication by responding to inquiries, routing calls, distributing mail, updating internal systems, and handling various HR-related requests. The ideal candidate will have strong organizational skills, attention to detail, and the ability to interpret policies and procedures. Experience with records management, customer service, and HR processes is preferred. This role requires in-office work to support daily operations for employees and HR staff.
RESPONSIBILITES
· Recruitment Support: Schedule interviews, post job ads, and screen incoming resumes.
· Onboarding Coordination: Prepare new hire paperwork, coordinate orientation sessions, and welcome staff.
· Record Keeping: Maintain digital and physical personnel files while ensuring strict confidentiality.
· Employee Inquiries: Answer routine questions regarding company policies, benefits, and procedures.
· Administrative Tasks: Enter data, manage calendars, and draft internal correspondence.
QualificationsMINIMUM QUALIFICATIONS
· 1–2 years of experience in a Human Resources role, internship, or administrative support capacity
· Familiarity with basic HR functions such as onboarding, employee records, and compliance tasks
· Exposure to HRIS systems is a plus
EDUCATION
Must have a high school diploma or General Educational Development (GED) certificate. Preferred: Associate's degree in Business Administration or a related field.
EXPERIENCE
Background check, or exposure to one or more of the Human Resources roles and responsibilities: Employee Services, Classification & Compensation, Human Resource Management, Human Resource Information Systems, Policy & Planning, Operations, Recruiting and Talent Development, and Performance Management.
USUAL TIME INVOLVEMENT
Full Time: This is a non-exempt position.
Work is performed primarily in an office environment with occasional travel between agency locations to support onboarding, equipment management, and organizational technology needs. Occasional evening or weekend work may be required during major technology implementations or organizational initiatives.
REPORTS TO
Director of Human Resources
By signing below, the employee acknowledges receipt of this job description. This description is intended to describe the type of work being performed by a person assigned to this job and is not a contract. It is not an exhaustive list of all the responsibilities of a person so classified. The employee is expected to adhere to all company policies and perform other duties as assigned for the good of the clients, the program, and the agency.
Skills Required
- 1-2 years of experience in human resources, an internship, or administrative support
- Familiarity with basic HR functions, including onboarding, employee records, and compliance tasks
- High school diploma or GED certificate
- Background check or exposure to HR responsibilities such as employee services, HR management, HRIS, recruiting, talent development, or performance management
- Exposure to HRIS systems
- Associate's degree in Business Administration or a related field
What We Do
Wolverine Human Services is a mission-driven social service agency and child welfare non-profit dedicated to protecting children, strengthening families, and building safer communities in Michigan. The organization provides safety, sustenance, nurturing, and therapeutic intervention for children, with a specific focus on adolescents suffering from the social injustices of abuse and neglect, as well as those involved in delinquent activities.
