The Role
Support the HRBP in multi-region HR operations for U.S., Philippines, and LATAM employees and contractors: ensure compliance, maintain records, coordinate payroll and timekeeping, manage performance processes, support engagement and policy development, liaise with vendors, and handle background checks and ad hoc HR tasks.
Summary Generated by Built In
About Vivant
Vivant is a U.S.-based Managed Services Provider (MSP) delivering enterprise-grade internet, phone, and network solutions to restaurants, medical offices, auto dealerships, and service businesses across the United States. We are trusted by brands such as Dunkin', Buffalo Wild Wings, Dave's Hot Chicken, Jimmy John's, and many more.
We are hiring an HR Officer – Multi-Region Operations who will support our HR Business Partner (HRBP) in leading HR initiatives and managing Human Resources operations for our U.S.-based employees and independent contractors across the Philippines and LATAM.
Perks & Benefits
- Competitive Salary: PHP 30,000–PHP 50,000 per month (based on experience and qualifications)
- Onsite Allowance
- 13th Month Pay
- 15 Days Service Incentive Leave (SIL) after 6 months
- HMO Coverage (Maxicare) after 6 months
- Fixed Weekends Off
Key Responsibilities:
- Support the HRBP with daily HR operations and administrative functions for our global workforce.
- Ensure compliance with company policies and applicable labor laws, particularly in the Philippines and the United States.
- Maintain employee records, contracts, and make sure the data are accurate and up to date
- Assist with timekeeping, payroll coordination, and attendance management.
- Support performance evaluations, employee feedback initiatives, and Performance Improvement Plan (PIP) tracking.
- Organize employee engagement activities and support company culture initiatives.
- Assist the HRBP with employment contracts, workforce planning, and policy alignment.
- Support labor compliance processes for independent contractors.
- Assist with BIR transactions and other tax-related requirements.
- Serve as the primary liaison with HR vendors.
- Coordinate and facilitate pre-employment background checks with external vendors.
- Perform other ad hoc tasks assigned by management.
Requirements
- Minimum of 3 years of progressive Human Resources experience covering core HR functions, including:
- Employee Relations
- Labor Relations
- HR Compliance
- Payroll
- Compensation & Benefits
- Employee Engagement
- Performance Management
- Policy Development
- HR Operations
- Candidates whose experience is primarily focused on Recruitment/Talent Acquisition or Training will not be considered.
- Minimum of 3 years of experience in:
- HR Policy Development
- Standard Operating Procedure (SOP) Creation
- Knowledge Base Documentation
- Process Improvement and Optimization
- Minimum of 2 years of hands-on experience managing:
- Payroll Administration
- Timekeeping and Attendance Management
- Minimum of 1–2 years of recent experience supporting or partnering with U.S.-based clients, stakeholders, or organizations.
- Proven experience with:
- Performance Management Systems
- Compensation Structures
- Employee Performance Reviews
- Strong working knowledge and practical application of:
- Philippine Labor Laws
- Statutory Compliance Requirements
- Employee Relations
- Labor Relations
- Excellent written and verbal English communication skills.
- Tech-savvy and proficient in:
- Google Workspace
- Microsoft Teams
- Canva
- Other modern workplace productivity tools
- Comfortable leveraging AI tools to improve productivity, documentation, workflows, and operational efficiency.
Benefits
- Growth opportunities within a U.S.-based organization
- Supportive team culture
- Performance bonuses with strong long-term leadership opportunities
Skills Required
- Minimum of 3 years progressive Human Resources experience covering Employee Relations, Labor Relations, HR Compliance, Payroll, Compensation & Benefits, Employee Engagement, Performance Management, Policy Development, HR Operations
- Minimum of 3 years experience in HR Policy Development, SOP Creation, Knowledge Base Documentation, Process Improvement and Optimization
- Minimum of 2 years hands-on experience managing Payroll Administration, Timekeeping and Attendance Management
- Minimum of 1-2 years recent experience supporting or partnering with U.S.-based clients, stakeholders, or organizations
- Proven experience with Performance Management Systems, Compensation Structures, and Employee Performance Reviews
- Strong working knowledge and practical application of Philippine Labor Laws and statutory compliance (SSS, PhilHealth, Pag-IBIG, BIR)
- Excellent written and verbal English communication skills
- Proficiency with Google Workspace, Microsoft Teams, Canva, and other modern workplace productivity tools
- Comfortable leveraging AI tools to improve productivity, documentation, and workflows
- Candidates primarily focused on Recruitment/Talent Acquisition or Training will not be considered
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The Company
What We Do
Vivant is a managed service provider that offers business internet, VoIP communication solutions, and managed network services to mid-market and multi-unit businesses.
