Jobs at Vivant

Build and run a full-funnel demand generation engine from scratch to deliver a $30M MQL pipeline. Own strategy and execution across outbound, inbound, paid, SEO, events, partnerships, and referrals; implement attribution and CAC modeling; define lead scoring and MQL/SQL handoffs with sales; execute campaigns and weekly pipeline/CAC reporting; hire and scale the team.

Provide first-line troubleshooting and ticket ownership for network, WAN, and VoIP issues in an MSP/NOC environment. Monitor alerts, escalate as needed, provision UniFi and VoIP systems, coordinate field technicians, maintain documentation, and meet SLA response/resolution targets.

Support accounting, billing, collections, accounts payable, and financial reporting. Reconcile accounts, prepare journal entries, review invoices and billable work, manage AR follow-ups, assist month- and year-end close, perform periodic billing audits, maintain SOPs, and identify automation and control improvements while collaborating with U.S. clients, vendors, and remote teams.

Own full-cycle, high-volume B2B sales from a DFW office targeting restaurants, healthcare clinics, and auto dealerships. Generate pipeline via outbound calling, email, and LinkedIn; qualify needs, quantify downtime impact, manage CRM activity, and close deals with uncapped commission potential.

Lead day-to-day HR operations, ensure Philippine labor and tax compliance, manage payroll coordination, employee records, onboarding/offboarding, performance management, employee relations, SOPs, and engagement initiatives while partnering with local and global leadership.

First-line NOC support for networking, VoIP, and managed connectivity. Troubleshoot WAN/ISP outages, VoIP call/quality issues, UniFi/Grandstream/Cradlepoint devices, manage tickets end-to-end, coordinate field technicians, follow SOPs, and escalate to Level 2 when needed.

Provide first- and second-level on-site VoIP and network support for DFW clients: troubleshoot SIP trunks, PBX registration, call quality (MOS, jitter, latency, packet loss), routers, switches, and WiFi; run diagnostics (SIP traces, pings, traceroutes); provision phones and SIP configs; manage tickets, meet SLAs, document steps, and escalate complex issues to senior engineers.

The Growth Marketing Coordinator will execute B2B marketing campaigns, manage content calendars, track campaign performance, coordinate events, create case studies, update websites, and design marketing materials.

Provide first-level VoIP and network support for SMB customers: answer calls, triage outages, run SIP traces and network diagnostics, provision phones and PBX settings, manage tickets and SLAs, escalate complex issues, and update knowledge base articles.