About us:
Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.
Grow Therapy is looking for a Hubspot Operations Specialist. Reporting into our Revenue Operations Manager, you’ll work closely with both Sales and Marketing leadership to build out our Sales Ops function. You’ll work primarily in Hubspot, troubleshooting workflows, building new critical automations and refining current sales processes. Sales Leadership will rely on you for in-depth reporting, maintaining a very intricate Hubspot ecosystem and process improvement ideas. This role will be both collaborative project work and direct support of the sales team. This is an individual contributor role as an integral part of a fast growing Rev-Ops team.
What you'll be doing:
- Day to day Hubspot management and support
- Develop Workflow and Automation architecture and troubleshoot problems
- Run the triage and provide timely solutions to Sales Help requests
- Advanced knowledge of Hubspot reporting
- Support Rev-Ops leadership on Cross Functional projects
- Optimize existing Hubspot workflows and processes across the customer journey
- Interpret sales data to identify areas of opportunity across the Sales team
- Support complex sales processes and new implementations
The salary range for this position is $73,000 - $85,000 USD.
You’ll Be a Good Fit If:
- You’re a Hubspot expert! We’re looking for individuals who are Hubspot Sales Software Certified, Hubspot Marketing Software Certified and/or Hubspot RevOps Certified (strongly preferred).
- You have experience working within a high volume sales organization
- Prior experience building processes and implementing change within a start up (pre Series C)
- Comfort building CRM architecture and providing relevant training and support to ensure long last adoption
- This position will work in Hubspot Automation and build complex processes across multiple Professional+ level hubs (Marketing, Sales, Ops, and Service).
- Knowledge of advanced Hubspot Administration is highly desirable.
- Experience in Re-Tool, Looker, Zapier, and/or Intercom is a plus!
- You must be adaptive, have a high sense of urgency and prioritization, and be extremely collaborative.
- You love learning about process and design. We are continuously learning and growing as a team.
- We are looking for a team member who can bring new ideas, challenge our perspectives and constantly push our team and organization to be better in a respectful, transparent way.
Benefits
- The chance to drive impact within the mental healthcare landscape from day one
- Comprehensive health insurance plans, including dental and vision
- Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to):
- Flexible working hours and location (remote OR in-office, your choice!)
- Flexible Time Off
- Company-wide winter break
- Mental health mornings (2 hours each week)
- Team meditation
- Wellness Stipend
- In-office lunch and biweekly remote lunch on us!
- Continuous learning opportunities
- Competitive salary
- The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities
#LI-REMOTE
Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
What the Team is Saying
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What We Do
We believe that therapy is an essential part of becoming the best versions of ourselves. No matter who you are or where you are starting, it’s more than support through challenge - it’s the foundation to grow, heal and lead lives that are more resilient, empathic, hopeful and powerful.
Everyone should have the opportunity to receive personalized therapy, and therapists should be able to serve the communities they care about most, not just the 10% of people who can afford to pay out of pocket.
Our mission is to get more people into therapy by bridging the gap between therapists and people seeking mental health care.
Grow Therapy empowers independent therapists to launch and grow thriving in-network private practices by enabling them to tap into large scale credentialing, referrals, administrative and community support enabled by our passionate team/products. When therapists no longer have the hassle of mundane admin tasks like billing and insurance claims or the limitations of out-of-pocket-only payment options, they can provide care to the communities who need it most!
To achieve our lofty ambitions, we’re building an ambitious team of entrepreneurs and mission-driven go-getters. Our founders come from Harvard Medical School, Stripe, and Blackstone, and bring Grow’s mission to life from the inside-out, promoting holistic wellness for all team members. We balance our determination with a culture that champions well-being, from unlimited PTO and a Winter Break to Mental Health Mornings and learning and wellness stipends.
Grow is backed by top VCs and angel investors, including leaders from SignalFire, Village Global, Airbnb, Nurx, PatientPing, and Blackstone. We have a long way to go to maximize our impact, but if we do our job well, in the coming years we will make a difference in countless lives. We hope you’ll join us!
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Grow Therapy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are remote first with an optional office in NYC.
