HTM Imaging Tech II

Posted 4 Hours Ago
Be an Early Applicant
Phoenix, AZ, USA
In-Office
Senior level
Healthtech
The Role
Maintains, installs, calibrates, repairs, and performs quality assurance on complex medical imaging and related equipment. Responds to service calls, resolves technical issues, follows radiation and safety procedures, prioritizes emergencies, supports customers, and travels to other sites or vendor training. Requires ongoing technical development and may involve on-call, overtime, and nonstandard shifts.
Summary Generated by Built In

An Imaging Technician II maintains complex medical equipment through effective implementation of the Mayo Clinic Medical Equipment Management Plan. Technician must demonstrate technical skills and tasks associated with the installation, maintenance, calibration, repair and QA of x-ray, imaging, nuclear medicine, radiotherapy, and imaging-related systems typically found in Radiology, Surgery and Cardiology.   
 
Technicians in this position must be exceptionally customer focused with outstanding communication and interpersonal skills. They must have the ability to prioritize service calls appropriately, and to adhere to Mayo policy and procedure. The technician must adhere to rules, regulations, and policies regarding radiation safety, stored energy safety, and contingency plans in the event of equipment failure. They must also carefully monitor the potential for radiation exposure and work to eliminate unnecessary exposure. They must have analytical skills and be able to solve complex technical issues in a timely manner. 
 
Service calls are communicated to the technician through HTM Leadership, HTM Support Specialists, or CMMS dashboard. Emergent calls directly from the customer often require a rapid response time. On-call, overtime, and non-standard shifts may be required, as well as travel to other Mayo Clinic sites and applicable vendor training. 
The technician must be committed to continuously improving their knowledge to develop a mastery of increasingly complex equipment and to support the mission of Mayo Clinic. 

Qualifications

Bachelor’s degree in Biomedical Electronics/Healthcare Technology Management, Electronics, Mechatronics, or Engineering (mechanical/computer/electronics) and 3 years of related experience; or an Associate’s degree in Biomedical Electronics/Healthcare Technology Management, Electronics, Mechatronics, Engineering (mechanical/computer/electronics), or technical discipline and 5 years of related experience; or U.S. Military training in biomedical electronics, mechatronics, or engineering (mechanical/computer/electronics) and 5 years of related experience.  Related experience includes role-relevant equipment repair with a demonstrated increase in responsibility and exposure to highest complexity equipment and must include at least 3 years of maintaining imaging or x-ray systems.

Preferred Qualifications:

  • AAMI ACI Certification: AAMI-CBAT, CBET, CRES, CHTM, CISS, CCEACCE-HTCC, CCE
  • Vendor training on relevant equipment 
  • Knowledge of safe work practices around biological, chemical, radiation and energy hazards. 
  • Familiarity with test and QA tools/software needed to perform medical equipment maintenance 
  • Knowledge of mathematics, physics, chemistry, anatomy, physiology, biology, and medical terminology. 

Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorships now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Mayo Clinic does not participate in the F-1 STEM OPT extension program. 

About Us
Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.
About the Team
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. 

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law".  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Skills Required

  • Bachelor’s degree in biomedical electronics, healthcare technology management, electronics, mechatronics, or mechanical, computer, or electronics engineering, plus 3 years of related experience
  • Alternatively, an associate’s degree in a related biomedical, electronics, mechatronics, engineering, or technical discipline, plus 5 years of related experience
  • Alternatively, U.S. military training in biomedical electronics, mechatronics, or engineering, plus 5 years of related experience
  • At least 3 years maintaining imaging or x-ray systems
  • Related equipment repair experience with increasing responsibility and exposure to high-complexity equipment
  • Authorization to work and remain in the United States without current or future Mayo Clinic sponsorship
  • AAMI certification such as AAMI-CBAT, CBET, CRES, CHTM, CISS, CCE-ACCE-HTCC, or CCE
  • Vendor training on relevant equipment
  • Knowledge of safe practices involving biological, chemical, radiation, and energy hazards
  • Familiarity with test and quality assurance tools or software for medical equipment maintenance
  • Knowledge of mathematics, physics, chemistry, anatomy, physiology, biology, and medical terminology

Mayo Clinic Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mayo Clinic and has not been reviewed or approved by Mayo Clinic.

  • Retirement Support — A no-cost pension plus an employer-matched 403(b)/401(k) is positioned as a standout differentiator, offering strong long-term financial security. Feedback suggests this retirement combination elevates overall total rewards even when base pay is moderate.
  • Healthcare Strength — Expanded medical networks, enhanced fertility coverage, and employer absorption of a plan year’s premium increases point to robust healthcare offerings. Feedback suggests annual updates maintain breadth and competitiveness of coverage.
  • Parental & Family Support — Adoption assistance, dependent scholarships, child and elder-care resources, and EAP services provide meaningful family-oriented support. Feedback suggests these programs add tangible value beyond salary alone.

Mayo Clinic Insights

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The Company
HQ: Rochester, MN
54,000 Employees

What We Do

Mayo Clinic is the first and largest integrated, not-for-profit medical group practice in the world. Doctors from every medical specialty work together to care for patients, joined by common systems and a philosophy of "the needs of the patient come first."​ More than 3,800 physicians and scientists and 50,900 allied health staff work at Mayo Clinic, which has sites in Rochester, Minn., Jacksonville, Fla., and Scottsdale/Phoenix, Ariz. Mayo Clinic also serves over 70 communities through Mayo Clinic Health System with locations in MN, IA, and WI. Collectively, these locations care for more than 1 million people each year.

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