HRSS Recruitment Specialist

Posted Yesterday
Be an Early Applicant
Hiring Remotely in Zeta, Koulikoro, MLI
Remote
Junior
Healthtech • Consulting
The Role
Recruit and support hiring for call center roles, handling sourcing, screening, interviewing, onboarding, and agency partnerships. Ensure compliance with laws and internal audits, meet daily recruiting metrics, develop branding/marketing for recruitment, and collaborate with hiring managers and HR on volume hiring strategies.
Summary Generated by Built In

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Human Resources

Job title:

HRSS Recruitment Specialist

Job Description:

We are currently hiring a talented Recruiter to join the Sagility Team. In this role you will

effectively support the process to recruit, screen, test and select employees to ensure the

successful operation of the Call Center. A recruiter will participate in acting as an information

source and strategic business partner in all phases of recruiting for the organization.

Key areas of responsibility:

• Assist in developing, implementing and executing hourly and exempt recruitment

strategies to meet the staffing needs for internal and external positions including

testing, screening and interviewing to ensure call handling and service levels are

maintained.

• Meet required metrics in the daily recruiting process

• Assist in completion of specific projects as directed by the HR action plans and / or the

HR team.

• Follow established recruiting processes keeping the team in compliance with all internal

audit processes and applicable state/federal laws.

• Represent the recruiting team during internal/external audits as needed.

• Assist in coordinating corporate and facility functions for the employees

• Assist in developing and implementing the branding and marketing strategies that will

ensure the Sagility brand is professionally represented in the community.

• Orientate and onboard new employees to ensure understanding of company policies

and procedures.

• Maintain partnership with employment agencies as needed.

• Collaborate closely with hiring managers and HR team to understand specific volume

hiring requirements and align recruitment strategies accordingly.

• Manage end-to-end recruitment processes for high-volume roles, including job posting,

candidate sourcing, screening, interviewing, and extending offers.

• Build and maintain strong relationships with external recruitment agencies to establish a

reliable network of partners.

• Provide agencies with clear and comprehensive job briefs, including role specifications,

qualifications, experience, and cultural fit requirements.

• Liaise with hiring managers to gather comprehensive job requisition details and

understand the staffing needs of various departments.

• Work with agencies to create compelling job descriptions and postings that effectively

communicate our company's opportunities and culture.

• Stay updated on industry trends, salary benchmarks, and market demands to provide

agencies with accurate and relevant information for candidate negotiations.

• Regularly evaluate the performance of recruitment agencies based on candidate quality,

speed of delivery, and overall partnership value.

Skills/experience needed to be successful:

• BA / BS in Human Resources or related field or equivalent combination of education

and/or experience.

• 1 to 2 years of human resources experience required preferably in some type of

recruiting role

• Demonstrated written and verbal communication skills to include presentation ability.

• Demonstrated decision making and problem-solving ability.

• Demonstrated ability to manage conflict.

• Proven ability to work as part of a team

• Intermediate knowledge of PC applications for word, processing spreadsheets,

presentations, etc.

Join our team, we look forward to talking with you!

An Equal Opportunity Employer/Vet/Disability

Location:

Quezon City, Bridgetowne ZetaPhilippines

Skills Required

  • BA/BS in Human Resources or related field or equivalent combination of education and/or experience
  • 1 to 2 years of human resources experience, preferably in recruiting
  • Demonstrated written and verbal communication skills including presentation ability
  • Demonstrated decision making and problem-solving ability
  • Demonstrated ability to manage conflict
  • Proven ability to work as part of a team
  • Intermediate knowledge of PC applications for word processing, spreadsheets, and presentations

Sagility Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sagility and has not been reviewed or approved by Sagility.

  • Healthcare Strength The company provides medical, dental, and vision coverage along with life insurance, short- and long-term disability, Flexible Spending Accounts, and an Employee Assistance Program. Policies also indicate coverage for dependents according to local regulations and include wellness and mental health initiatives.
  • Retirement Support A 401(k) with employer contribution is part of the standard package. Role descriptions and materials consistently reference retirement plan access alongside other core benefits.
  • Leave & Time Off Breadth Paid time off is provided, and formal leave types include maternity, paternity, adoption, and bereavement in line with local regulations. Additional flexibility elements such as hybrid or work-from-home arrangements are noted in some contexts.

Sagility Insights

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The Company
HQ: Atlanta, GA
9,623 Employees

What We Do

Sagility is a U.S.-based, tech-enabled healthcare business process management company that supports payers, providers, and their partners to deliver best-in-class operations, enhance the member and provider experience, improve the quality of care and promote health equity all while delivering cost-effective healthcare financial and clinical outcomes. Sagility Technologies uses a holistic consulting approach to identify the root causes of healthcare payer and provider pain points, analyze the issues, and provide a complete solution that encompasses people, process, and technology platform improvements. Equipped with a strategic solutions mindset, our core focus is on what most benefits the client. Combining healthcare operations and technology experience with advanced UI, UX, and analytics expertise, we develop and deploy customized solutions for our client’s business. Additionally, with our extensive global resources and facilities, we provide the best service/price ratio for any service outsourcing needs.

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