HRIS ERP Program Manager

So, what’s the role all about?

The HRIS (Human Resources Information Systems) PMO is responsible for mapping current HR processes and systems, collaborating closely with IT, and ensuring a smooth transition to the new ERP system. The role requires strong project management skills, excellent communication abilities, and a deep understanding of HR-IT integration.

How will you make an impact?  

• Project Leadership: Lead the ERP implementation project ensuring alignment with organizational goals, and engage with key stakeholders including HR, IT, and other departments, to address their needs and concerns.
• Process Mapping and Analysis: Document and analyze existing HR processes and systems to identify gaps and areas for improvement and collaborate with HR and IT to design the future state of HR processes in the new ERP system, ensuring HR system initiatives and implementations are aligned with business goals and executed effectively.
• Release Management: Lead the system release cycles, coordinating both internal teams and external interfaces to ensure successful deployments.
• Collaboration with IT: Participate in major HR technology selection processes, including facilitation of legal, financial, and compliance considerations. Work closely with IT to plan and execute the integration, configuration and customization of HR processes into the new ERP system.
• Change Management: Develop and implement a change management strategy to facilitate a smooth transition to the new ERP system. Organize training sessions and provide ongoing support to HR staff to ensure familiarity with the new system.
• Risk Management: Identify potential risks associated with the ERP implementation and develop mitigation strategies, and continuously monitor project progress and control risks to ensure successful implementation.
• Communication: Provide regular updates to stakeholders on project progress, challenges, and successes, and establish a feedback mechanism to gather input from HR staff and stakeholders throughout the implementation process.
• KPI Management: Define key performance indicators (KPIs) and metrics to measure the success of the ERP implementation and use performance data to drive continuous improvement in HR processes and systems.

Have you got what it takes?

• Proven experience leading or supporting the implementation of Oracle, Workday or similar enterprise HR systems.
• At least 8 years of experience as a project manager or in an equivalent role, preferably in a global software or technology-driven company.
• Bachelor’s degree in Information Systems, Computer Science, Industrial Engineering, Business Administration, or related field.
• Certification in project management (e.g., PMP, PRINCE2).
• Strong understanding of SaaS platforms and system delivery life cycles, and in HR processes and systems.
• In-depth knowledge of project and operations management practices, tools, and methodologies.
• Excellent communication and interpersonal skills, including being proactive, responsible, independent, and self-managed.
• Experience in change management and risk management.
• Fluent in English .

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Requisition ID:7054
Reporting into: VP, Head of C&B and HR Operations
Role Type: Individual Contributor

#LI-Hybrid