Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 87 million registered learners as of June 30, 2021. Coursera partners with over 200 leading university and industry partners to offer a broad catalog of content and credentials, including Guided Projects, courses, Specializations, certificates, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in many high-demand fields, including data science, technology, and business. Coursera became a B Corp in February 2021.

You will work closely with Executives and HR partners to ensure that the People strategy supports the overall business goals of the Technology and Operations teams. You will partner with executives and senior leaders to design and execute talent management strategies to enable our organization to scale and work closely with our People team to deliver innovative solutions to our most pressing business challenges. 

Responsibilities

• Build a strong business partner relationship with executives, senior leaders and employees, and develop a strong understanding of their business, their goals and their challenges in order to drive organizational performance and improve and maintain the quality of team culture 
• Anticipate, assess and help address systemic issues through facilitation, coaching, and delivery of interventions; using relevant data to inform and create insight for all technology and operations teams globally 
• Consults with line management, diagnose root causes and provide guidance and influencing leaders to drive business decisions
• Coach leaders to navigate the complexities of managing teams, topics to include understanding total rewards, managing career development, developing a high performance culture, providing conflict resolution strategies to complex employee relations issues
• Be a champion of Coursera’s culture and values, consulting with business leaders on strategic initiatives, working with cross-functional groups and the People team to solve complex organizational challenges, and be an integral part of the client’s leadership team
• Supports the design, development and execution of critical People initiatives and workstreams like workforce planning, compensation strategies, talent development and succession planning in addition to leadership and mentorship to People team members globally

Basic Qualifications

• 6+ years of experience in a Human Resources role with recent experience as a HR Business Partner supporting a senior executive
• Experience working in a fast-paced, growth company where the business is constantly evolving
• Experience working with data from diverse sources and turning data into insights
• Demonstrated history in designing and facilitating large scale interventions for leadership development
• Demonstrated ability to influence multiple stakeholders with competing priorities, managing complexity and implementing People programs at scale 

Preferred Qualifications

• Strong business and HR acumen, ability to understand business strategies and use OD, talent management and other HR interventions to translate knowledge into appropriate HR and management actions
• Effective consulting skills, ability to coach senior executive leaders, able to present practical solutions that are heard, understood and supported
• Strong collaborator, managing multiple inputs and delivering solutions with a one-team mindset while maintaining a good sense of humor 
• Ability to maximize relationships and communicate constructively when offering quality advice, counsel and insights
• Outstanding listening and communication skills and demonstrated ability to use feedback to learn, change and grow
• Recent experience supporting technology and operations teams

If this opportunity interests you, you might like these courses on Coursera:

• People Analytics
• Influencing People
• Organization Analysis

Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at [email protected].

Please review our CCPA Applicant Notice here.