Delivers service in a professional and efficient manner, providing prompt assistance while managing expectations to achieve high levels of customer satisfaction. Provides real-time, accurate and comprehensive responses to telephone and written inquiries regarding general HR-related issues, policies, procedures and processes. Escalates complex issues, where applicable. Processes employee related transactions accurately based on research, employee-specific information and process guidelines. Maintains appropriate documentation and records for HR-related cases in HR Help Desk. Bachelors Degree Preferred. Bachelors or Associates Degree requires 1 or more years of Human Resources and/or customer support experience. No degree requires 3 or more years of Human Resources experience and/or customer support. Basic knowledge of HR Solutions.

Sentara Healthcare is currently seeking a temporary, Full-time

Human Resource Representative

for Sentara Healthcare Corporate Office in Norfolk, VA

Job Summary:

Delivers service in a professional and efficient manner, providing prompt assistance while managing expectations to achieve high levels of customer satisfaction.

Provides real-time, accurate and comprehensive responses to telephone and written inquiries regarding general HR-related issues, policies, procedures and processes.

Escalates complex issues, where applicable.

Processes employee related transactions accurately based on research, employee-specific information and process guidelines.

Maintains appropriate documentation and records for HR-related cases in HR Help Desk.

Required Education:

• Bachelors Degree Preferred.
• Bachelors or Associates Degree requires 1 or more years of Human Resources and/or customer support experience.
• No degree requires 3 or more years of Human Resources experience and/or customer support.

Job Requirements:

Required: 1 year Human Resources experience

Basic knowledge of HR Solutions.

Sentara Benefits:

Sentara employees strive to make our communities healthier places to live. We're setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. For more information about our employee benefits, https://www.sentaracareers.com/explore-sentara/benefits/

Join our team, where we are committed to quality healthcare, improving health every day, and provide the opportunity for training, development, growth!

• Associate's Level Degree

• Human Resources 1 year

• Microsoft Word
• Service Orientation
• Social Perceptiveness
• Active Listening
• Communication
• Microsoft Excel