LivePerson (NASDAQ:LPSN) is a Conversational AI company creating digital experiences that are Curiously Human. Every person is unique, and our technology makes it possible for companies, including leading brands like HSBC, Orange, and GM Financial, to treat their audiences that way at scale. Nearly a billion conversational interactions are powered by our Conversational Cloud each month.

You'll be successful at LivePerson if you are excited to build something from the ground up. You excel by finding daily opportunities to grow at the same pace as the technology we're building, and you build partnerships that improve our business. Likewise, you're someone who sees feedback as a chance to learn and grow and believe decisions powered by data are the norm. You care about the wellbeing of others and yourself.

Overview:

Reporting to Senior Director of Human Resources, you be an important HR business partner and support our global, growing and evolving organizational and people needs.

You will:

• Align with local management team on translating priorities into an HR agenda; develop and implement corporate programs related to human resources, change management, organizational integration, talent management and performance management.
• Consult with employees and managers to address causes of engagement and development issues; resolve employee relations, taking into consideration a larger network of complex factors.
• Partner with other Business Partners and utilize change management skills to facilitate processes to support business objectives and implementation of global programs.
• Participate in company-wide projects (e.g., salary review, stock renewal, workforce planning, and organizational change).
• Role model the concepts and skills we teach with commitment to our values.

You have:

• 5+ years' progressive HR experience, with primary competencies in talent management, performance management, change management and employee communications relations.
• Experience in a high-tech fast growth organization and ability to navigate leaders through a variety of organizational changes.
• Knowledge of federal and state requirements.
• Proven results as a partner with senior management teams.
• Capacity to manage HR initiatives across departments and within a matrixed global organization.
• Ability to manage confidentiality concerning employee information.
• In-depth knowledge of core compensation philosophy and best practices.
• Bachelor's degree in business or human resources.

Benefits:

• Health: medical, mental, dental, and vision
• Time away: vacation, dependent care, holidays, wellness days, and more
• Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
• Family: parental leave, maternity support, fertility services
• Development: tuition reimbursement, native AI learning
• Additional: WFH support, 24/7 access to professional counselors, voluntary ins. coverage, exclusive perks and discounts

Why you'll love working here:

Your entrepreneurial spirit will be supported. We love team members who chase down their big ideas, become experts, help colleagues, and own their work. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization. And to further make our point, let's just say we're very proud to be on Fast Company's list of Most Innovative Companies and Newsweek's list of most-loved workplaces. At LivePerson, the option to work remotely has helped shape who we are today: a collective of innovators and industry leaders working toward the same vision. While we maintain hubs in NY and Seattle as well as WeWork locations across the globe, our employees choose the environments that work best for them from anywhere in North America.

Belonging at LivePerson:

At LivePerson, people from diverse backgrounds come together to make an impact and be their authentic selves. One way we share and connect is through our employee resource groups such as: Live In Color, LP Proud, and Women In Tech. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.