Jobs at LivePerson

Looking for a Mid-Level Site Reliability Engineer to maintain reliable, scalable platform operations, manage Kubernetes clusters, and improve observability. Responsibilities include automating deployments, conducting root cause analysis, and collaborating with multiple teams.

Manage and improve AppSec tooling (SAST/DAST/SCA), validate vulnerabilities with code review and Burp, perform application and infrastructure penetration tests, drive remediation with engineering, produce reports and metrics, create/update AppSec policies, and mentor/train teammates while automating security testing.

As a Senior Support Engineer, you will troubleshoot complex customer issues, serve as a liaison between technical teams, and improve customer support processes while mentoring team members.

Monitor LivePerson services, manage incidents, ensure service availability, interact with support teams, and provide updates during customer incidents.

The role involves defining product strategy for Conversational AI, prioritizing features, and collaborating cross-functionally to enhance AI capabilities and customer engagement.

The Support Engineer II manages complex technical cases, guides stakeholders, collaborates with engineering, ensures process excellence, and influences technical documentation.

Support Engineer III serves as a Tier 3 SME, resolving complex technical issues related to Conversational AI, mentoring team members, and facilitating communication between customers and product teams.

Lead the strategy for Core Platform & Integration. Oversee development of secure, scalable components, ensuring robust message delivery and a seamless customer experience.

The Support Engineer II resolves complex technical issues for global customers, ensures customer satisfaction, and mentors Tier 1 staff while adhering to SLAs.

As a Senior Software Engineer, you will lead the design and implementation of backend systems, manage a team, and ensure software performance and scalability in AI-driven applications.

As a Customer Response Specialist, you'll address customer inquiries via various channels, ensuring exceptional service and issue resolution while collaborating closely with technical teams.

As a Junior DevOps Engineer, you will develop automation solutions, collaborate with teams, utilize cloud technologies, and troubleshoot issues in various environments.

The Senior Client Partner is responsible for leading complex enterprise sales in North America, engaging C-level stakeholders, and exceeding revenue objectives through strategic sales and territory leadership.

As a DevSecOps Engineer, you will integrate security into the DevOps pipeline, manage security measures in infrastructure as code, and ensure compliance with standards.