Search the 37 jobs at LivePerson

As a Senior Technical Support Engineer, you will provide exceptional support to enterprise-level customers, troubleshoot and resolve complex technical issues, act as a liaison between customers and internal teams, and mentor team members while ensuring timely resolutions within SLAs.

As a Senior Analyst in Procurement, you will support the development and execution of procurement strategies, manage sourcing processes, and optimize vendor performance. This role involves strategic thinking, analytical skills, and driving efficiencies to achieve cost savings through effective procurement practices.

The Senior Revenue Accountant will support global accounting close processes for revenue, ensure compliance with US GAAP, review contracts for revenue recognition, develop internal controls, and drive system implementations for process improvements.

The Data Analyst II will analyze sales, marketing, and revenue data, create dashboards and reports, and apply statistical analysis to forecast trends. Responsibilities include managing complex data modeling, interpreting data, and contributing insights to improve business decisions. The role requires collaboration with the Data, Models, and Decisions team in a dynamic environment.

As a Full Stack Engineer at LivePerson, you will build and manage scalable web applications, handling both frontend and backend layers. You'll utilize frameworks like Node.js and React, optimize designs, automate processes, and collaborate with engineering teams to implement new tools.

The Senior Support Engineer will provide exceptional technical support for enterprise-level customers, specializing in Open Platform technologies. Responsibilities include troubleshooting complex issues, serving as a liaison between customers and internal teams, analyzing recurring problems, mentoring team members, and ensuring timely resolution of customer technical issues.

As a Solutions Consultant II, you will support strategic accounts, architect demos of LivePerson's platforms, develop sales strategies, and provide technical expertise while collaborating with Sales and Professional Services teams. Your role involves competitive intelligence, proposal development, and educational support for teams and clients.

As a Senior Strategic Client Executive, you will drive customer satisfaction and develop long-term strategies aligned with customer objectives. Responsibilities include engaging with Fortune 500 clients, executing sales strategies, and enhancing customer experience through strategic value-based selling. You'll need to navigate complex sales processes and build trusted relationships with key stakeholders to facilitate organizational growth and retention.

As a Senior Software Engineer, you will build and maintain scalable web applications, develop backend services, collaborate with engineering and product teams, and participate in design and code reviews, focusing on integrating LivePerson Voice with existing products.

The Senior Billing Analyst will manage billing oversight for all customers, resolve billing errors, and ensure accurate invoicing. This role involves leadership of the Billing Team, interaction with multiple departments, and implementation of process improvements to enhance billing efficiency and customer satisfaction.

As a QA Engineer III at LivePerson, you will develop and implement test plans, document and monitor software defects, conduct various testing types, participate in test planning, and enhance testing methodologies, all while ensuring adherence to project timelines and quality standards.

As a QA Engineer I at LivePerson, you will develop and implement test plans, identify and document software defects, collaborate with developers, conduct various types of testing, and enhance testing processes. You'll work in a customer-obsessed engineering team dedicated to improving conversational AI solutions.

The QA Engineer II will develop and implement test plans, identify and document software defects, conduct various testing types (regression, smoke, exploratory), ensure adherence to timelines and quality standards, and enhance testing processes while collaborating with other teams. Responsibilities also include documenting results and communicating progress to stakeholders.

As a Revenue Manager at LivePerson, you will lead the revenue accounting team, manage monthly and year-end accounting close processes, ensure compliance with US GAAP, and collaborate with various stakeholders to enhance revenue recognition strategies.

As a Solutions Consultant at LivePerson, you will support strategic accounts and new business initiatives in Southeast Asia, drive growth by managing customer relationships and P&L, and contribute to achieving revenue targets through collaboration with various teams. Your role includes maintaining subject matter expertise on technology and advocating customer needs.

The Technical Account Manager II will act as a key advisor for top-tier customers, ensuring their success with LP's products. Responsibilities include building relationships, overseeing technical operations, troubleshooting issues, and facilitating communication between teams to improve customer satisfaction and product alignment.

The Technical Account Manager at LivePerson ensures the operational success of top-tier customers, providing guidance and support to realize value from the Conversational Cloud platform. Responsibilities include building strong customer relationships, conducting health checks, troubleshooting complex issues, and coordinating global support resources. The role requires proactive communication and collaboration with various internal teams to enhance customer experience and drive product improvements.

The Senior Strategic Account Executive will build and maintain strong relationships with Fortune 500 clients, drive customer satisfaction, and develop long-term strategies for account growth. The role involves executing sales strategies focusing on new client acquisition and enhancing customer experience through strategic selling methodologies.

The Enterprise Account Executive will develop key stakeholder relationships within Fortune 500 companies, driving customer satisfaction and creating a long-term account strategy. They will execute sales strategies to acquire new clients while engaging with existing accounts to promote LivePerson's products and services through strategic value-based selling and customer experience enhancement.

The BI Analyst II role involves developing and optimizing BI dashboards and reports, leveraging SQL for data extraction and analysis, collaborating with the RevOps team, and providing insights to support revenue growth. The analyst will troubleshoot data discrepancies and handle ad-hoc data requests while ensuring data accuracy and quality.