Search the 29 jobs at LivePerson

The Enterprise Client Executive is responsible for driving new business through existing and new markets, cultivating customer relationships, managing customer P&Ls, leading strategic updates, advocating for client needs, and ensuring customer satisfaction and contract renewals.

As a Solutions Consultant at LivePerson, you will support strategic accounts, demonstrating and architecting solutions around conversational technologies. You will collaborate with sales to develop strategies for client engagement, contribute to proposals, and occasionally train sales teams. Your role requires hands-on innovation with Generative AI and other technologies to enhance customer experiences.

The Observability/Monitoring Engineer will lead the observability infrastructure for processing trillions of events, manage logging, monitoring, and alerting systems, and design scalable solutions in Google Cloud. This role involves developing Kubernetes Helm charts, collaborating with DevOps teams, ensuring high availability, and participating in on-call rotations.

The Payroll Specialist will assist with payroll processing, manage employee payroll inquiries, maintain payroll files, and support payroll initiatives. This role requires strong communication and organizational skills, as well as the ability to handle sensitive information with discretion.

As a Solutions Consultant at LivePerson, you will support strategic accounts in Southeast Asia by providing expertise in Conversational AI, delivering workshops, developing demos, and collaborating with sales teams. Your role will involve transforming customer engagements and achieving revenue targets through consultative selling and strategic partnerships.

The Software Development Engineer in Test II (SDET) will ensure high standards of quality assurance automation for key UI groups, design and implement automation systems, and maintain advanced frameworks. Responsibilities include integration of automation in the development lifecycle, issue diagnosis, and staying updated with automation tools and practices.

The QA Engineer II will develop and implement test plans, identify and document software defects, conduct various testing types (regression, smoke, exploratory), ensure adherence to timelines and quality standards, and enhance testing processes while collaborating with other teams. Responsibilities also include documenting results and communicating progress to stakeholders.

As a Senior Technical Support Engineer, you will provide exceptional support to enterprise-level customers, troubleshoot and resolve complex technical issues, act as a liaison between customers and internal teams, and mentor team members while ensuring timely resolutions within SLAs.

As a Senior Analyst in Procurement, you will support the development and execution of procurement strategies, manage sourcing processes, and optimize vendor performance. This role involves strategic thinking, analytical skills, and driving efficiencies to achieve cost savings through effective procurement practices.

The Data Analyst II will analyze sales, marketing, and revenue data, create dashboards and reports, and apply statistical analysis to forecast trends. Responsibilities include managing complex data modeling, interpreting data, and contributing insights to improve business decisions. The role requires collaboration with the Data, Models, and Decisions team in a dynamic environment.

The Senior Support Engineer will provide exceptional technical support for enterprise-level customers, specializing in Open Platform technologies. Responsibilities include troubleshooting complex issues, serving as a liaison between customers and internal teams, analyzing recurring problems, mentoring team members, and ensuring timely resolution of customer technical issues.

As a Solutions Consultant II, you will support strategic accounts, architect demos of LivePerson's platforms, develop sales strategies, and provide technical expertise while collaborating with Sales and Professional Services teams. Your role involves competitive intelligence, proposal development, and educational support for teams and clients.

As a Senior Strategic Client Executive, you will drive customer satisfaction and develop long-term strategies aligned with customer objectives. Responsibilities include engaging with Fortune 500 clients, executing sales strategies, and enhancing customer experience through strategic value-based selling. You'll need to navigate complex sales processes and build trusted relationships with key stakeholders to facilitate organizational growth and retention.

The Senior Financial Auditor will assist in testing business process controls, performing SOX testing, updating compliance documentation, and aiding audit planning. Responsibilities include collaborating with external auditors and supporting internal audit processes in a dynamic environment while focusing on risk management and compliance.

The Senior Billing Analyst will manage billing oversight for all customers, resolve billing errors, and ensure accurate invoicing. This role involves leadership of the Billing Team, interaction with multiple departments, and implementation of process improvements to enhance billing efficiency and customer satisfaction.

As a Senior Solutions Consultant, you will support strategic accounts, deliver workshops, and collaborate with partners to drive sales. Your role includes developing demos, sales strategies, and providing technical expertise across business units. You will also provide competitive intelligence and support proposal development and educational training.

As a Revenue Manager at LivePerson, you will lead the revenue accounting team, manage monthly and year-end accounting close processes, ensure compliance with US GAAP, and collaborate with various stakeholders to enhance revenue recognition strategies.

The Senior Account Executive is responsible for acquiring new large enterprise customers and managing client relationships. This involves developing and executing sales strategies, achieving sales targets, engaging with potential clients, and providing customized solutions. They will also create detailed account plans and work collaboratively with other teams to drive revenue growth.

The Enterprise Account Executive will develop key stakeholder relationships within Fortune 500 companies, driving customer satisfaction and creating a long-term account strategy. They will execute sales strategies to acquire new clients while engaging with existing accounts to promote LivePerson's products and services through strategic value-based selling and customer experience enhancement.

The Senior Technical Support Engineer will provide expert-level support to enterprise customers, resolve complex technical issues, act as the subject matter expert for LivePerson products, and mentor junior support personnel. Responsibilities include managing customer interactions, analyzing recurring issues, and collaborating with cross-functional teams.