Employee Relations Business Partner - Workplace Accommodations at Robinhood (Remote)

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Join a leading fintech company that's democratizing finance for all.
Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.
Just as we focus on our customers, we also strive to create an inclusive environment where our employees can thrive and do impactful work. We are proud of the competitive products and company culture we've built and have been recognized as:
  • Forbes Fintech 50 2021
  • Glassdoor Best Places to Work 2021
  • Inc. Best-Led Companies 2021
  • TIME 100 Most Influential Company 2021

We're growing and looking for...
We continue to hire Robinhoodies at a rapid pace to drive this journey, and with that growth comes necessary change. We're seeking culture builders and curious thinkers looking to co-author the next chapters of our story. We're in build mode, majorly expanding our team while also growing up as a company. Joining now means helping shape our structures and systems, then taking part as we launch into our ambitious future.
Check out life at Robinhood on The Muse!
About the role
Our People team plays a critical role in finding and growing world-class talent to achieve our mission and we need your help! We are passionate about employee experience. Our goal is to create a healthy organization where employees and managers bring their best selves to work in an environment that allows them to thrive. As our Employee Relations Business Partner - Workplace Accommodations, you'll provide guidance, support, and recommendations for the resolution of employee relations activities, with the main focus on Workplace Accommodations (Medical and Religious) but also including performance improvement, conflict resolution, policy interpretation and consistency, investigations and compliance, and sensitive employment decisions.
The Workplace Accommodations Employee Relations Partner will bring a mix of subject matter expertise in designing, delivering and evolving leave and accommodation programs at Robinhood at scale. This role will be responsible for leading and coordinating the operations, policies, and partnering on activities of the Leaves & Accommodations process as we strive to meet the needs of our current and future employees and ensure that our offerings allow them to thrive and maintain legal compliance, high levels of employee satisfaction and alignment with our culture and values.
This role coordinates Robinhood's internal ADA and leaves processes and serves as a liaison between the employees, business lines, People Partners and other stakeholders. This role is highly skilled in answering questions related to Workplace Accommodations (ADA and Religious), responding to changing circumstances and needs, and prioritizing a radical customer focus by building trust and creating a positive employee experience.
As our Employee Relations Business Partner - Workplace Accommodations, you will:
    • Design, develop & implement , with ERLT, PPLT and key internal partners, an evolved roadmap for accommodation programs that is legally compliant and aligned with our culture and business goals, with focus on partnership with leaves process
  • Advise on company policy and employment law requirements: Using your subject matter expertise, you will make recommendations that align with Robinhood's culture and values to help resolve complex and unique employment-related issues across the organization. You'll review and assess our current policies and Employee Relations (ER) practices, improving them to ensure we are promoting fairness while also still mitigating risk to the organization.
    • Partner with Functional Managers, HR Business Partners, and Employment Counsel: You'll mitigate risk through best practice strategies, and by providing coaching and feedback, to ensure a positive and effective employee experience. You will serve as a sounding board for difficult interactions and business situations. You'll also enable your HR Business Partners colleagues to more effectively manage employee relations
    • Investigate highly sensitive employee relations issues: You'll conduct interviews with employees that have filed a complaint, as well as interview those who may be considered witnesses, and make objective recommendations based on your findings
    • Use data to identify employee relations trends: You'll leverage metrics to diagnose organizational effectiveness and proactively develop the right training and processes for prevention
    • Partner with the Learning & Development and Legal to build an Employee Relations training program: Conduct one-on-one and group trainings with managers and employees around how to handle employee relations issues, investigations, reorgs and managing performance
  • Partner with Equity, Diversity and Belonging to build Employee Relations training and development offerings: Develop a training suite that will provide training and development for employees and managers on how to navigate these complex employee matters

Some things we consider critical for this role:
  • At least 5 years of employee relations or HR business partner experience in a high growth, fast-paced environment Ability to influence and impact multiple levels within an organization to drive holistic ER strategies
  • Knowledge of HR practices, including understanding of State and Federal employment laws.
  • A deep sense of empathy and understanding for the needs of diverse groups of people
  • Ability to challenge openly and have difficult conversations
  • Comfort with interpreting and using people data to tell a story and translating it into actionable strategy
  • Knowledge of ER practices: performance management, corrective action, management concerns, and disputes
  • A passion for advocating for others, speaking up even when it's difficult, and seeing others accomplish their goals
  • Expertise in building trusting relationships with leaders at all levels
  • A passion for seeing others grow through coaching, mentoring, and career development

Bonus points:
  • Passion for working and learning in a fast-growing company

We're looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you're ready to give 100% in helping us achieve our mission-we'd love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.
Robinhood promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please visit Robinhood - US Applicant Privacy Policy .
Robinhood's benefits include generous time off, 401(k) participation with employer match, comprehensive health coverage, a health savings account (HSA), wellness benefits, backup childcare and education stipends (all benefits are subject to applicable taxes and based on eligibility).
Robinhood is a primarily remote company. If hired, you will work as a remote employee unless the job you are applying for has a different working model specified. Please reach-out to your recruiter if you have any questions regarding the job's working model.
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What are Robinhood Perks + Benefits

Robinhood Benefits Overview

Here at Robinhood, we have a competitive salary and meaningful equity. While we’re all hunkered down and working remotely we have a few benefits to help support your unique WFH situation. Whether you’re thinking about starting a family or if you’re already a parent, we know having a family is tough work. Therefore we have benefits to help you care for and nurture your family. We also have a number of benefits regarding Health & Wellness, Vacation & Time Off, Financial & Retirement, Professional Development, and Office Life.

Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Paid industry certifications

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