Title: People Services Specialist - level II
Locations: Poland
Type: home-based
Position type: Full-time, permanent role
At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You’ll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today’s biggest health challenges around the world. Together, let’s embrace possibilities and change lives!
Join Our HR People Services Center in Poland!
Here at Labcorp there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Every People Service Specialist plays an important role in providing innovative solutions and contributing new ideas to improve operations. Family, community and hardworking values are weaved into all that we do.
Our People Service Specialist will be providing HR People Services support for the organization. This role provides a broad scope of services to support the execution of human resources activities and processes. Delivers accurate and timely processing of HR transactions and delivers outstanding customer service to internal clients. Evaluates work requests and determines appropriate priority and resolution. Works with various HR functional areas to accomplish work goals. Come grow with us!
We are looking for HR People Services Specialist – level II.
In our dynamic and friendly corporate environment you will have the opportunity to work with an international team and practice your language skills on daily basis, when dealing with employees’ inquiries, working on HR documents or participating in various interesting projects.
Main Responsibilities:
*Resolves complex HR inquiries from employees through case management, telephony, chat and appointment bookings
*Ensures timely and high-quality service delivery, meeting performance and quality Service Level Agreements (SLAs)
*Drives completion of complex, time-sensitive activities to meet deadlines
*Provides policy guidance and advanced assistance on HR process navigation for employees
*Is subject matter expert (SME) and partners with COEs and Stakeholders on knowledge transfer and process optimization projects to improve employee experience
*Mentors and provides guidance to team members, creates / maintains training content (e.g. job aides, etc.), facilitates training sessions, and supports onboarding for new People Services team members
*Drives compliance with global policy and labor laws, documentation standards, process and data audits
*Identifies and solutions for trends or inefficiencies and contributes to service enhancements projects
*Supports global HR Projects
*Other HR Support as needed, including employment verifications and offboarding tasks
Skills Required:
* Strong command of English and German languages, both written and verbal.
*Advanced issue resolution, problem-solving, and decision-making skills
*Working knowledge of HR systems and tools, including Workday and ServiceNow.
*Basic knowledge and understanding of AI tools
*Strong attention to detail, ability to manage multiple priorities, and commitment to maintaining confidentiality
*Strong analytical skills
Education and Experience:
*2 or more years of experience in Human Resources or related field with at least a 2-year degree in Human Resources or a field applicable to the role, OR
*3 or more years of experience within Human Resources or related field with a High School Diploma or equivalent.
What We Offer
Permanent contract with competitive salary and benefits package (private medical care, life insurance, lunch vouchers, subsidy to annual vacation)
Unique opportunity to get professional experience in an international, dynamic and highly professional corporate environment
Work with foreign languages on daily basis
Friendly working atmosphere and work-life balance
Fully Remote working
What you will find at Labcorp:
• Work-life balance: At Labcorp, you can manage your work-life balance with their employee-friendly leave policy and enjoy dedicated time with your friends and family. Work days are from Monday to Friday with flexible work timings.
• Training & development: Labcorp offers developmental training in self-paced, virtual, and live-in-person formats to help grow your career. The company aims to help improve your cultural awareness, offer valuable global insights and help you develop a strong global mindset. Labcorp increases employee engagement, encouraging cross-team connections and creating a culture of mentorship throughout the organization.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Top Skills
What We Do
We believe in harnessing science for human good. And so we work day and night, around the world, to deliver answers for all your health questions—whether you’re a provider, drug developer, hospital, medical researcher or patient. That means everything from advancing diagnostic testing to helping launch new drugs, to offering new perspectives through data - all drawing from a deep well of scientific expertise. So when you need trusted information to make clear, confident health decisions, consider us your source.
