Job Description

Job Summary

Supports the delivery of human resource services by providing information on policies, procedures and regulations to teammates and leaders. Maintains personal records, files and databases. coordinates and supports the activities and workflow of the human resource department related to day-to-day processing.

Essential Functions

• Participates in the delivery of all facets of medium to large scale business related projects and operations.
• Provides consultation, coordination and/or teammate support to various strategic committees and programs.
• Makes routine assessments during interactions with teammates to identify relevant trends and provide input for developing workforce plans.
• Assists team in the development, implementation, and administration of HR policies, procedures, and programs.
• Provides customer service to leaders and teammates to answer human resources questions, resolve issue and provide information about human resources processes and programs; provides accurate and timely information to customers.
• Serves as a point of contact for leaders and teammates by responding to a high volume of inquiries relating to policies, processes and procedures.
• Makes recommendations for process improvements to continuously improve overall efficiency and customer service within the HR Service Center

Physical Requirements

Work requires typing, filing, use of telephone and sitting for prolonged periods of time. Stretching, bending, reaching, pushing and pulling are required a moderate amount of the time. May lift and carry up to 40 pounds on an intermittent basis. Some standing and walking is required. Must speak and understand English fluently. Must demonstrate the ability to communicate and concentrate effectively. Good hearing is required for related communications

Education, Experience and Certifications

High School Diploma or GED required. 2 years of related experience required. 2 years of human resources experience preferred. Strong computer knowledge has excellent communication and customer service skills with an emphasis in records administration required. Proficiency in Microsoft applications including Windows, Word, Excel, and Outlook preferred. Proficient in PeopleSoft or similar Human Resources Information System preferred.

About Us

Atrium Health is one of the nation's leading healthcare organizations, connecting patients with on-demand care, world-class specialists and the region's largest primary care network. A recognized leader in healthcare delivery, quality and innovation, our foundation rests on providing clinically excellent and compassionate care.

We've been serving our community since 1940, when we opened our doors as Charlotte Memorial Hospital. Since then, our network has grown to include more than 40 hospitals and 900 care locations ranging from doctors' offices to behavioral health centers to nursing homes.

Our focus: Delivering the highest quality patient care, supporting medical research and education, and joining with partners outside our walls to keep our community healthy.

About the Team

Our Mission Statement, Vision and Values

Our Mission: To improve health, elevate hope and advance healing - for all.

Our Vision: To be the first and best choice for care.

Our Values: We recognize that employees are our most valuable asset. We have identified four core values we hold in the highest regard: caring, commitment, integrity and teamwork.