HR Program Manager

Posted Yesterday
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Charlotte, NC, USA
In-Office
Junior
Information Technology • Internet of Things • Mobile • On-Demand • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
Manage enterprise HR programs focused on performance management and employee surveys. Coordinate timelines, milestones, risks, documentation, reporting, analytics, training, system testing, stakeholder collaboration, vendor partnerships, and program enhancements. Support performance review processes, employee survey design and administration, data analysis, communications, compliance activities, and HR technology optimization across business units.
Summary Generated by Built In
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Are you passionate about optimizing organizational effectiveness through innovative HR programs? Spectrum seeks a skilled HR Program Manager to lead enterprise-wide initiatives focused on performance management and employee surveys. This role shapes how the company measures, enhances and supports employee performance and engagement, directly influencing business outcomes.
How You'll Make an Impact
Support the planning, coordination, benchmarking and administration of HR programs across all business units, managing timelines, milestones, risks, and change requests. Particilar focus will be in two areas:
Performance Management
  • Support the performance management team and process (goals, mid-year and annual reviews) including system design, training materials, resources, HR support, reporting and analytics
  • Follow established program management standards and maintain project documentation, status reports, and decision logs
  • Host project meetings and facilitate HR training sessions
  • Create and analyze reports, dashaboards and data throughout the performance cycle
  • Collobarte with stakeholders and share knowledge about HR programs
  • Partner with HRT to support system testing, implementation, and optimization for performance management processes

Employee Surveys
  • Support all company-wide employee survey programs (recruiting experience, onboarding, employee engagement, and exit surveys) including survey approach, design, management, trends, mailbox management, data analysis, and enhancements
  • Host project team meetings, identify appropriate tools, and leverage internal and external resources to ensure timely completion of projects
  • Partner to develop survey program materials including project updates, meeting and training decks, communications, user documentation, and results presentations
  • Collaborate with project team to facilitate HR and Leader training sessions
  • Partner with HRT to support system access for users and audit reports
  • Support vendor partnership, contracts, and financials for survey program

What You'll Bring to Spectrum
Required Qualifications
Education
  • Bachelor's degree in HR Management, business or related field or equivalent combination of education and experience

Experience
  • 1+ years of HR-related experience
  • 1+ years of project management experience

Skills
  • Experience supporting or managing HR programs and initiatives across multiple stakeholders
  • Working knowledge of talent acquisition, performance management, learning and development, total rewards, HR operations and HRIS platforms
  • Familiarity with program management methodologies, change management principles and governance practices
  • Strong analytical skills with experience tracking program metrics, reviewing HR data and supporting compliance-related requirements

Preferred Qualifications
Skills
  • Working knowledge of Oracle and Medallia platforms

#LI-VB1
KGN342 2026-81100 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Skills Required

  • Bachelor's degree in HR Management, business, or a related field, or equivalent combination of education and experience
  • At least 1 year of HR-related experience
  • At least 1 year of project management experience
  • Experience supporting or managing HR programs and initiatives across multiple stakeholders
  • Working knowledge of talent acquisition, performance management, learning and development, total rewards, HR operations, and HRIS platforms
  • Familiarity with program management methodologies, change management principles, and governance practices
  • Strong analytical skills, including tracking program metrics, reviewing HR data, and supporting compliance-related requirements
  • Working knowledge of Oracle and Medallia platforms

What the Team is Saying

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The Company
HQ: Stamford, CT
100,000 Employees
Year Founded: 1993

What We Do

Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.   The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist.  We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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