HR Process Improvement and Technology Consultant

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Heredia, Ulloa, Lagunilla, CRI
Hybrid
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
The Role

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What We'll Bring:

We are seeking a talented and analytical People Operations Consultant responsible for identifying inefficiencies, analyzing processes, and implementing solutions to enhance organizational efficiency and processes. The ideal candidate will have a strong technical and analytical mindset, excellent problem-solving skills, and a passion for driving continuous improvement.

What You'll Bring:

Key Responsibilities:

People & HR Process Analysis:

  • Evaluating HR processes and workflows across the globe and HR functions to identify areas for improvement and optimization.
  • Support global systems and HR tools, requiring a compliance-focused mindset to ensure thorough consideration and troubleshooting.
  • Applying a data-driven approach to maintain compliance.
  • Prioritize, design, and support implementation of Workday security and business process enhancements
  • Gather and analyze data related to process performance, cycle times, resource and technology utilization to identify root cases of inefficiencies and opportunities for improvement.

HR Solutions Development & Implementation Planning:

  • Develop and propose solutions and recommendations to address inefficiencies, including redesign and technology enhancements.
  • Streamline HR and People processes and systems integrations, leading to improved operations and associate experience.
  • Ensuring our processes and solutions provide a seamless and intuitive experience for associates interacting with HR and TU technology.
  • Develop and execute implementation plans for technology and people initiatives including defining objectives, timelines, and success metrics.

Stakeholder Collaboration and Communication:

  • Collaborate with cross functional teams to gather input, feedback and insights to inform PI initiatives.
  • Collect, document, and manage business requirements, ensuring they are clearly communicated and understood by all parties.

Impact You'll Make:

Qualifications:

  • Bachelor’s degree
  • 5 years of experience in process improvement or similar role, preferably in a global organization
  • An associate centric mindset and the passion to deliver value
  • Ability to clearly articulate ideas and issues to both technical and non-technical audiences, both verbally and in writing
  • A strong comfort with data and technology and the ability to use both to solve problems and improve processes
  • Business knowledge and experience working with Human Resources required, including knowledge of Workday, ADP payroll and other HR Applications
  • Proficiency in process mapping and analysis techniques such as six sigma, value stream mapping, or business process reengineering
  • Project management experience, including the ability to manage multiple projects simultaneously and drive initiatives to completion
  • Strong knowledge in MS Office (Excel, PowerPoint, Outlook)
  • Experience in a variety of HR functions (HRBP, Compensation, Benefits, Talent, etc.) 
  • Experience with Workday

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

TransUnion Job Title

Consultant, HR Operations

What the Team is Saying

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The Company
HQ: Chicago, IL
13,000 Employees
Year Founded: 1968

What We Do

TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace. We do this by having an accurate and comprehensive picture of each person. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve. We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.

Why Work With Us

Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.

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Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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