HR/Payroll Manager- Sales & Marketing

About the Role

Capital Resorts is seeking an experienced HR/Payroll Manager to oversee the day-to-day operations for our Sales & Marketing employees across 13 sites. In this role, you'll maintain strong employee relations and ensure compliance with all applicable payroll and employment policies and procedures.

What You'll Do

• Oversee and assign tasks to the HR/Payroll Generalist

• Run reports, manage filing, and handle data entry for commission payroll systems

• Review and verify employee timecards, and process payroll-related data for submission to our payroll provider

• Partner with Hiring Managers and Recruiting department through the new hire onboarding processes

• Support new hires by establishing personnel files and leading new hire orientations covering company policies, procedures, and benefits

• Perform data entry for new and existing employees — including personnel information, time clock assignments, timecard edits, manager access, and timesheet maintenance

• Conduct workplace investigations related to employee relations, policy violations, attendance, and other HR matters; document findings and prepare investigation reports for management

• Respond to employment information requests from authorized personnel while safeguarding confidentiality

• Support employee relations efforts and provide counseling as needed

• Maintain Human Resource Information System (HRIS) records and ensure compliance with federal and state employment regulations

• Recommend and create HR processes and protocols to find and maintain efficiencies and clarity

• Serves as primary HR contact for front-line leaders and employees to answer questions and resolve employee relations issues

• Provide general administrative support across HR projects and initiatives

• Take on other duties as assigned

What We're Looking For

• High School Diploma or GED required

• 3-5 years of experience in Human Resources or related field

• Strong clerical skills to include experience working with Excel

• Ability to self-supervise and maintain confidentiality regarding HIPAA and personnel information

• Ability to communicate in a prompt, efficient manner while maintaining care and concern for team members

• Time management skills, including a sense of urgency/meeting deadlines on own

• Must be willing to participate in training delivery/public speaking

• Demonstrates empowerment to make decisions within the scope of job responsibilities

• Positive and professional demeanor

• Excellent written and verbal communication skills

Work Schedule & Conditions

• Regular hours, Monday-Friday, with additional hours as needed to meet deadlines

• Available to travel to other out of state Sales sites as needed with notice.

• Primarily a seated, office-based role with frequent standing, walking, and reaching; occasional light lifting/pushing/pulling (up to 25 lbs.)

Why Capital Vacations

Join a team that values integrity, dependability, and strong interpersonal relationships. We're looking for someone who takes ownership of their work, communicates openly, and is committed to delivering high-quality support to both internal teams and guests.