General Purpose
The Onboarding Specialist is responsible for supporting the onboarding process from offer acceptance through employee start-date readiness. This role ensures new hires complete required documentation, coordinates background checks and I-9 requirements, supports onboarding activities, and serves as a primary point of contact for candidates, facility HR teams, and internal stakeholders.
The Onboarding Specialist works closely with Talent Acquisition, HR Operations, Payroll, Compliance, and IT to provide a positive, compliant, and efficient onboarding experience while ensuring new employees are prepared for a successful first day.
Key Responsibilities
Onboarding Administration & Support
Coordinate and support onboarding activities for new hires, transfers, acquisitions, and contingent workers.
Facilitate completion of required onboarding documentation and employment records.
Monitor onboarding progress and proactively follow up on outstanding requirements.
Support employee readiness by coordinating onboarding requirements, documentation, and system setup activities.
Respond to onboarding inquiries from candidates, facility and regional hiring teams, managers, and internal stakeholders.
Provide recruitment process support by assisting with job requisition creation, updating job postings, and coordinating selected candidates through the pre-employment process, including initiating offer letters, background checks and I-9 employment verification requests, and completing required actions to move candidates to the Ready for Hire stage, as needed.
Background Checks, I-9 & Compliance
Process and monitor background checks, license requirements, and pre-employment screening requirements.
Support I-9 compliance activities and employment eligibility verification processes.
Track onboarding compliance requirements and escalate issues that may impact start dates.
Maintain accurate onboarding records and documentation in accordance with company policies and regulatory requirements.
Systems & Process Execution
Support Workday onboarding transactions and employee setup activities.
Troubleshoot routine onboarding system issues and escalate complex concerns.
Follow established procedures, job aids, and service standards.
Ensure onboarding records are complete and accurately maintained.
Assist with testing, validation, and implementation of onboarding process enhancements.
Employee Experience
Provide a welcoming and responsive onboarding experience for new hires.
Support onboarding communications.
Help ensure employees receive timely information regarding onboarding requirements and next steps.
Cross-Functional Collaboration
Partner with Talent Acquisition, HR Operations, Payroll, Compliance, and IT to support onboarding activities.
Share feedback with internal teams regarding processes.
Assist with special projects, acquisitions, and process improvement initiatives as assigned.
Qualifications
Required
2+ years of experience in HR, onboarding, recruiting coordination, HR operations, or a related field.
Strong customer service, organizational, and communication skills.
Ability to manage multiple priorities in a fast-paced environment.
High attention to detail and commitment to accuracy.
Proficiency with Microsoft Office applications.
Preferred
Experience with Workday or other HRIS platforms.
Experience supporting onboarding, background checks, I-9 administration, or compliance-related processes.
Healthcare, multi-site, or high-volume onboarding experience.
Location: This role is in-person position at PACS Downtown in Salt Lake City, Utah.
Pay Range: $25.00 - $28.00 hourly depending on direct job related experience.
Join PACS: Elevate Healthcare with Us!
PACS is elevating healthcare by revolutionizing our approach to leadership and quality care. Guided by our core values of love, excellence, trust, accountability, mutual respect, and commitment, we strive to foster a culture of compassionate care within our teams and the communities we serve. As we grow rapidly, exciting opportunities await you to engage in impactful projects and contribute valuable insights to stakeholders nationwide.
If you're ready to make a difference and embrace our mission of creating real change, we invite you to join us at PACS. Together, let’s shape the future of healthcare!
Join Our Team and Thrive!
At PACS, we believe our employees are our greatest asset. That’s why we offer an exceptional benefits package designed to enhance your well-being and support your lifestyle.
Our Comprehensive Benefits Include
Health Coverage: Enjoy medical, dental, and vision plans to keep you and your family healthy.
PTO and Vacation: Benefit from generous paid time off and holidays to relax and recharge.
Financial Wellness: Take advantage of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) to manage your healthcare expenses effectively.
Retirement Planning: Secure your future with our 401(k) plan, complete with company contributions to help you build your retirement savings.
Support When You Need It: Our Employee Assistance Plan (EAP) provides confidential support for personal and professional challenges.
Join us at PACS and take advantage of a workplace that truly values you!
We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs.
Skills Required
- 2+ years of experience in HR, onboarding, recruiting coordination, HR operations, or a related field
- Strong customer service skills
- Strong organizational skills
- Strong communication skills
- Ability to manage multiple priorities in a fast-paced environment
- High attention to detail and commitment to accuracy
- Proficiency with Microsoft Office applications
- Experience with Workday or other HRIS platforms
- Experience supporting onboarding, background checks, I-9 administration, or compliance-related processes
- Healthcare, multi-site, or high-volume onboarding experience
What We Do
PACS trains and hires healthcare leaders, and provides a wide array of back-office support services to healthcare facilities, reducing administrative burdens so local leadership and care teams can focus more of their efforts on the care, well-being, and quality of life of their patients. The PACS team consists of 300+ professionals who provide accounting, finance, human resources, payroll, accounts receivable and payable, legal, risk management, information technology and other business advice and support from its headquarters in Farmington, UT, and satellite offices across the United States. PACS provides back-office administrative support to 321 independently-operated healthcare facilities in 17 states.
