Premium Retail Services is seeking a detail-oriented and proactive Onboarding Specialist to guide new smartphone sales representatives through the onboarding and training process for in-store roles at Walmart locations. This position is instrumental in ensuring that new hires are set up for success from day one by supporting them through key onboarding milestones, including compliance documentation and initial training modules.
The Onboarding Specialist will work in a hybrid capacity, collaborating with managers, trainers, and sales staff to ensure all onboarding requirements are completed efficiently and accurately.
ResponsibilitiesWhat will you do?
- Guide new hires through the 5-step onboarding process from start to finish.
- Assist employees in completing two required online training assignments.
- Set up and provide support for new hire email accounts and system logins.
- Ensure new hires have access to and understand how to use payroll systems.
- Maintain clear, professional communication with new hires and managers via email and virtual meetings.
- Track progress in onboarding spreadsheets and reports, ensuring accuracy and timeliness.
- Follow established processes and meet reasonable deadlines for each step of onboarding.
- Adapt to possible time zone assignments, which may influence working hours.
Qualifications
If you meet these qualifications, we’d love to meet you:
- High school diploma or equivalent required, additional education a plus.
- Prior experience in onboarding, HR support, training, or administrative roles preferred.
- Strong organizational skills with the ability to manage multiple onboarding tasks at once.
- Proficiency in using spreadsheets (Excel or Google Sheets).
- Professional written and verbal communication skills.
- Ability to work independently and follow structured processes.
- Tech-savvy and comfortable with remote work tools.
What’s in it for you?
- This is a hybrid position, and all necessary equipment will be provided by the company.
- Opportunity to play a key role in helping new employees succeed.
- Supportive team environment with room for growth.
Paid training provided.
- Hourly pay rate: $17.00
The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
Skills Required
- High school diploma or equivalent
- Prior experience in onboarding, HR support, training, or administrative roles
- Strong organizational skills and ability to manage multiple onboarding tasks
- Proficiency using spreadsheets, including Excel or Google Sheets
- Professional written and verbal communication skills
- Ability to work independently and follow structured processes
- Comfort with technology and remote work tools
What We Do
Acosta Group fuses storied expertise, unmatched connectivity and advanced insight to accelerate brand growth – everywhere you sell. Our collective of the most trusted retail, marketing and foodservice agencies is reimagining how people connect with brands at every point in the consumer journey. Comprised of Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services and Product Connections, Acosta Group understands and anticipates evolving consumer needs, fueling accelerated performance to connect tomorrow's commerce today. The collective delivers end-to-end solutions, including headquarter sales services, omnichannel retail solutions, assisted sales and training, integrated marketing, foodservice sales enablement and culinary solutions, and the most advanced data and insights.
