HR Officer (Takoradi)

Position Overview

The ideal HR officer should have strong experience with overall human resource management. Since we expect the HR Officer to help our current HR team, we expect them to have excellent communication skills.

The goal is to improve HR operations such as the recruitment process, advising management, and performance management. This role ensures accurate and timely payroll processing, supports HR operations, and contributes to building an inclusive, compliant, and high-performing workplace.

Key Responsibilities

Payroll & Compensation

• Administer end-to-end payroll processing, ensuring accuracy, timeliness, and compliance with statutory requirements.
  
• Maintain payroll records, reconcile discrepancies, and prepare monthly reports for management.
  
• Support salary reviews, pay equity checks, and union-related payroll negotiations.
  
• Prepare HR and payroll reports for management, auditors, and regulatory bodies.
  

HR Operations

·        Provide a full spectrum of HR consultative support to the OML’s HR service client

·        Responsible for recommending policies and programs in areas of human resources, such as benefits, compensation, employee relations, recruiting and information systems

·        Manage client activities, including on-site visits, to create and develop strong business relationships, retain clients, ensure quality service and enhance revenues.

·        Assist with the development and implementation of the HR strategic plan

·        Facilitate the schedule performance review process, providing guidance, tools and training for managers and employees

·        Organise and coordinate recruitment, onboarding and offboarding processes

·        Work with management on engagement and retention strategies

·        Provide employee relations support for employees and managers, including resolving issues and investigating complaints brought forward by employees

·        Maintain current working knowledge of compliance and regulatory concerns, industry trends and best HR practices

• Manage employee records, contracts, and HRIS data with accuracy and confidentiality.
  
• Support recruitment, onboarding, and exit processes.
  
• Coordinate leave management, benefits administration, and employee welfare initiatives.
  
• Serve as a first point of contact for HR queries, guiding policies and procedures.
  
• Support employee engagement initiatives and contribute to a positive workplace culture.
  
• Escalate complex employee relations issues to senior HR leadership as required.
  

• Ensure HR policies and payroll practices comply with labour laws, tax regulations, and organisational standards.
  
• Assist in HR audits and contribute to continuous process improvement.
  

Qualifications & Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field.
  
• 3–5 years’ experience in HR generalist roles, with at least 2 years in payroll administration.
  
• Strong knowledge of labour laws, payroll systems, and HRIS platforms.
  
• Proficiency in Microsoft Excel and HR/payroll software.
  
• Excellent organisational, analytical, and communication skills.
  

Core Competencies

• Attention to Detail: Ensures accuracy in payroll and HR records.
  
• Confidentiality: Handles sensitive employee data with discretion.
  
• Problem-Solving: Anticipates and resolves HR/payroll issues proactively.
  
• Stakeholder Engagement: Builds trust with employees, unions, and management.
  
• Adaptability: Thrives in fast-paced, multi-sector environments.