HR Generalist

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Job Description

Want to be part of a company that is changing the game for some of the world’s most notable brands and disruptive companies? We thought so.

The HR Generalist will support European locations and report to the HR Manager. In this role, you will be an integral part of the HR team assisting with Employee Relations and special projects. 

At TaskUs we look for individuals who are constantly striving for excellence in both their personal and professional lives. Our rapid growth demands high performance, and we're proud to say that we have a talented and motivated team along for the ride. If you’re looking for a new challenge or just want to be a part of something historic, join us. Let’s change the way the world works.

Responsibilities and Duties

• Develop human resources solutions by collecting and analyzing information and recommending courses of action.

• Improves manager and employee performance and experience by identifying problems and evaluating potential solutions.

• Oversees and completes special projects to include setting timelines, coordinating with appropriate parties. conducting research, developing and organizing information, and fulfilling transactions.

• Prepares reports by collecting, analyzing, and summarizing data and trends.

• Ensure compliance with local legal requirements by maintaining awareness of existing and new legislation including anticipating, enforcing, and advising management on needed actions.

• Ensure all new hires are properly onboarded with a focus on a ridiculously good new hire experience. 

• Review and file new hire paperwork in collaboration with our payroll and legal vendor. 

• Administer our Employee Satisfaction Survey.

• Address any employee relations, employee concerns, and/or disciplinary or performance issues as they arise.

• Update/revise employment policies and procedures as required by law or necessary for the business.

• Maintain a positive culture by managing the day to day office tasks as needed.

• Assist in the payroll process .

• Assist in the offboarding/onboarding.

• Issue any administrative related document in regards to Covid19, Government related certificate, office or business-related documents in alignment with the Greek Law.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Finance OR equivalent work experience.

• 2+ years of direct experience; hourly population and/or call center experience highly preferred.

• Strong ability to multitask, extremely detail-oriented, great communication skills and a TaskUs attitude.

• Background in BPO industry will be considered as a plus.

• Experience with HRIS systems, Reporting, HR practices/Procedures, Benefits and Compensation will be considered also a plus.

• Great level of English. 

• Knowledge of Greek employment law. 

About Us

We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology—powered by ridiculously smart people.

TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world.

TaskUs currently has over 40,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia.

TaskUs is an equal opportunity employer.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.