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The Operations Manager at TaskUs leads the operations team, focusing on client satisfaction and employee development while ensuring KPI targets are consistently met.
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The Learning Experience Leader will design, implement, and maintain training programs, ensuring alignment with business needs and continuous improvement of learning opportunities.
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The Senior Manager of Process Excellence drives continuous improvement using Lean and Six Sigma methodologies, leading projects and fostering a culture of operational excellence.
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As a Teammate, you will handle inbound and outbound calls, provide email and live chat support, manage customer complaints, and meet key performance indicators. You'll also document interactions, maintain confidentiality, and participate in training while striving for customer satisfaction and continuous improvement.
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The Teammate at TaskUs will support the delivery of outsourced digital services, ensuring client satisfaction and contributing to a positive work environment.
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The VP of Operations will oversee daily operations, focusing on strategic planning and performance, while collaborating with senior leadership to meet objectives and improve operational efficiency.
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The IT Manager, Applications will focus on change management by developing strategies for the adoption of project changes, conducting impact analysis, and ensuring IT systems are protected from risks. They will also align communications, document procedures, and evaluate project success.
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The IT Support Specialist provides technical support to team members, addressing hardware and software issues, maintaining systems, and ensuring minimal recurring problems while delivering high customer satisfaction.
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The Learning Experience Leader designs and expands training programs, aligns them with product needs, and facilitates effective learning for employees while ensuring compliance and continuous improvement.
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As a Content Moderator, you will review and score digital content for appropriateness, ensuring safe online experiences. You will apply policies, monitor reports, and participate in wellness programs while adhering to confidentiality and security measures.
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As a Content Moderator, you'll ensure the online world remains engaging and safe by applying content policies, scoring content for appropriateness, and participating in wellness programs.
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As a Bilingual Content Moderator, you'll ensure safe online experiences by applying content policies, monitoring digital communications, and participating in employee wellness initiatives.
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The Content Moderator ensures safe experiences on social media by reviewing and scoring digital content, enforcing client policies, and participating in wellness programs.
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As a bilingual Content Moderator, you will review and score digital content for appropriateness, ensuring safe online experiences while adhering to company policies. You'll participate in wellness programs and support employee well-being.
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As a Content Moderator, you will review and score digital content for appropriateness, ensure compliance with client policies, and participate in wellness programs to support community well-being.
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The Quality Manager ensures team performance meets quality standards, mentors staff, supports improvement programs, conducts audits, and develops action plans to enhance operational success.
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As a Teammate at TaskUs, you will handle inbound and outbound calls, provide support via email and chat, manage customer complaints, and ensure customer satisfaction while meeting client KPIs.
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The Vehicle Safety Operator will ensure the safe operation of autonomous vehicles during testing, monitor performance, and document system behavior. Responsibilities include operating vehicles, adhering to safety protocols, conducting inspections, and collaborating with engineering teams.
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The Quality Manager ensures team performance aligns with quality metrics, mentors direct reports, conducts audits, and supports service improvements.
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The Workforce Scheduler ensures staff optimization, monitoring performance metrics, managing schedules, and providing actionable insights for staffing efficiency.
