Jobs at TaskUs

As a Teammate at TaskUs, you'll deliver exceptional customer experiences, meet KPIs, maintain confidentiality, provide feedback, and participate in training.

Provide world-class customer service across phone, email, and live chat. Research and resolve inquiries, document interactions, escalate priority issues, identify trends, meet KPIs, follow SOPs, participate in training, and collaborate with teams to improve customer experience.

As a People First Strategist, you'll lead HRIS initiatives, manage systems, and collaborate with HR, Finance, and IT for effective data integrity and project management.

The Learning Experience Leader designs and implements training programs to enhance language and communication skills, manage training needs, and oversee coaching sessions.

Review and validate technical documents in English and Japanese, ensuring accuracy and compliance with local standards while collaborating with various teams.

TaskUs is seeking individuals for Conversation Moderation to support digital services for various technology sectors, focusing on customer experience and brand protection.

The Fleet Technician/Mechanic maintains and repairs a fleet of vehicles, ensuring performance, safety, and reliability of autonomous vehicle technologies. Responsibilities include conducting diagnostics, routine maintenance, and addressing technical issues, while adhering to safety standards.

The Operations Manager ensures KPIs are met, fosters employee growth, manages relationships, and drives customer experience through creative planning and effective leadership.

TaskUs seeks teammates to support digital services and customer experiences for tech companies, promoting a People First culture and accountability.

As a Tier II Support Specialist, you'll coach teammates, manage inquiries, and resolve issues related to customer experience while suggesting workflow improvements.

The Sales Analyst Lead will analyze sales data, create dashboards and reports, optimize sales operations, and collaborate with various teams to drive performance.

As a Customer Care Agent, you will assist customers, resolving queries across various channels, providing personalized service, and collaborating with internal teams.

As a Teammate at TaskUs, you will provide exceptional customer service via phone, email, and chat, resolving inquiries and complaints, while maintaining confidentiality and meeting performance metrics.

As a Quality Analyst at TaskUs, you will ensure excellent customer service, meet performance metrics, maintain quality guidelines, and provide feedback for improvements.

Support implementation, configuration, and maintenance of Workday modules; gather requirements, perform UAT, manage integrations, analyze and validate data, troubleshoot issues, provide user training, and maintain documentation to improve HR processes and reporting.

Supervise and manage desktop/IT support staff, prioritize and assign work, ensure SLAs, provide technical guidance, coordinate with engineering teams to resolve issues, and improve processes and security.

The Operations Manager oversees daily business operations managing up to 150 FTE, client relationships, KPI management, and ensures teams are equipped with necessary skills.

TaskUs seeks a Teammate to assist with digital services and customer experience for technology clients, embracing a People First culture.

Provide L1 technical support via chat, phone, and tickets to troubleshoot OS, hardware, storage, network, and server issues; perform log analysis, Active Directory and Group Policy tasks, virtualization and storage troubleshooting, and meet internal KPI targets while delivering excellent customer service.

Manage end-to-end AI safety and data projects: scope, create task templates, coordinate engineers/annotators/data scientists, build automation (Python/SQL/Asana), track KPIs in Looker/Power BI/Streamlit, run QA and SOPs, maintain SOWs/RACI, and drive continuous improvement toward safe, scalable model workflows.