Jobs at TaskUs

Provides attorney support within TaskUs, a global outsourced digital services and customer experience company. The posting does not specify detailed responsibilities, qualifications, technologies, compensation, work location, travel, or clearance requirements.

The posting provides general information about TaskUs, its culture, employee benefits, equal opportunity practices, and application process. Specific responsibilities and qualifications for the User Access role are not provided.

TaskUs is hiring a Teammate for its outsourced digital services and customer experience operations. The posting provides general company information, benefits, culture, equal opportunity details, and application safety guidance, but does not specify role responsibilities or qualifications.

Provides general teammate support within TaskUs, a business process outsourcing and customer experience services company. The posting contains limited role-specific responsibilities and emphasizes TaskUs’s employee-focused culture, benefits, growth opportunities, inclusivity, and application security.

Provides general teammate opportunities within TaskUs, a global business process outsourcing and digital customer experience company. The posting emphasizes TaskUs’s employee-focused culture, benefits, professional development, inclusion, and workplace safety. Specific day-to-day responsibilities and qualifications are not provided.

Supervise IT helpdesk and desktop support personnel, including work assignment, prioritization, performance management, technical guidance, and customer service. Resolve and analyze desktop and network-related issues, coordinate escalations, maintain service-level compliance, document solutions, support new technology rollouts, and collaborate with product development and internal departments to improve processes and reduce resolution times.

Provides first-level technical support for internal users by troubleshooting hardware, software, operating systems, telecommunications, and application issues. Responsibilities include responding to support requests, diagnosing and resolving failures, installing and maintaining hardware and software, applying patches and updates, assisting with application testing, documenting procedures, maintaining asset and license inventories, and performing preventive maintenance.

Provides customer support through phone, email, and live chat by resolving inquiries, troubleshooting issues, documenting interactions, escalating unresolved concerns, and meeting service quality and performance standards. The role requires accurate communication, empathy, adaptability, collaboration, and compliance with company procedures. It also involves identifying issue trends, completing required training, and using customer support and troubleshooting tools.

Generic TaskUs teammate opportunity supporting the company’s outsourced digital services and customer experience operations. The posting provides company background, benefits, employee development, inclusion information, and application guidance, but does not specify particular responsibilities, qualifications, compensation, location, schedule, or client assignment.

The Senior Operations Manager role supports TaskUs’s outsourced digital services and customer experience operations. The posting emphasizes contributing to a people-first culture, operational consistency, business growth, employee development, and service delivery for technology-sector clients. No specific day-to-day responsibilities or qualifications are provided.

Supervise IT support and desktop support personnel, assign and prioritize work, manage performance, and ensure strong internal customer service. Provide technical guidance on IT systems, Active Directory, network troubleshooting, installations, and repairs. Analyze and resolve desktop issues, coordinate escalations with network and systems administrators, document solutions, support application rollouts, improve processes, and ensure service-level agreements are understood and met.

The job description provides no specific responsibilities or qualifications for the Quality Analyst role. It introduces TaskUs, an outsourced digital services and customer experience company, and highlights its People First culture, benefits, inclusion, employee development, and global presence.

The job posting provides limited role-specific information for the Quality Analyst position. The role appears to support TaskUs’s outsourced digital services and customer experience operations. Detailed responsibilities, qualifications, compensation, travel expectations, and technical requirements are not specified.

Support HR operations including employee relations, onboarding/offboarding, compliance with local law, HR reporting, special projects, survey administration, payroll assistance, and policy updates to maintain a positive workplace.

Investigate high-severity cyber abuse involving malware, ransomware, exploitation, exfiltration, and offensive operations. Analyze telemetry and threat intelligence to profile actors, identify campaigns, assess dual-use intent, and produce defensible enforcement recommendations. Review and mentor junior investigators, lead calibration sessions, hunt for emerging threats using SQL and Python, and escalate critical incidents. The role includes occasional on-call coverage and exposure to malicious prompts, scripts, and payloads.

Conducts triage and analysis of flagged cyber telemetry, evaluates dual-use security activity, and identifies malicious intent across ransomware, exploits, exfiltration, and intrusion operations. Applies labels to improve AI safety classifiers, maps activity to MITRE ATT&CK, performs OSINT enrichment, documents investigations, and escalates high-severity threats. The role requires concise analytical writing, sound judgment, and possible rotational shift coverage.

Leads a cyber investigations pod as the senior technical authority, handling complex attribution, high-severity escalations, investigative standards, campaign analysis, case labeling, team calibration, executive briefings, and external threat intelligence relationships. The role requires deep cyber threat intelligence, digital forensics, incident response, offensive security, OSINT, adversary tradecraft, and technical leadership experience.

The posting provides general information about TaskUs, its culture, benefits, inclusion commitments, and application process. It does not describe specific responsibilities, qualifications, technologies, compensation, travel, or clearance requirements for the OM-2 role.

TaskUs is hiring a Teammate to support its outsourced digital services and customer experience operations. The posting provides general company information, benefits, culture, equal opportunity commitments, and application safety guidance, but does not specify detailed responsibilities or qualifications.

Provides customer support through phone, email, and live chat; researches and resolves inquiries, documents interactions, escalates complex issues, identifies trends, and maintains service quality against KPIs. Requires accurate communication, problem-solving, adaptability, empathy, multitasking, and collaboration. Uses Windows or Apple operating systems, Microsoft Office, Google applications, Zendesk, Slack, and internal troubleshooting tools.