HR Manager (Thailand)

About Zeal Group

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe 🌎

Our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus 🚀

We are a product and people focused company who are passionate about growth, innovative technology, and collaboration 🙌🏼
About The Role:
The HR Manager is responsible for managing HR operations in the dedicated locations . This individual is primarily accountable for leading the effective delivery of HR programs and services across the entire employee lifecycle. Reporting to the Deputy Head of HR, the HR Manager is working closely with department heads, line managers, and other key stakeholders in ensuring employees feel supported and are engaged throughout their employment with the company. The HR Manager is a key player in driving employee retention initiatives in dedicated locations.

What we expect from you:

• Working closely with the Deputy Head of HR in adopting the overall HR Strategy and operational plans for the local team/stakeholders through medium to long term strategic planning to ensure goals and priority areas are aligned with Company strategy
• Collaborating with the other HR team members globally in cascading company-wide standards, policies, and processes locally
• Overseeing and driving all activities across the employee lifecycle specifically new employee onboarding, compensation (payroll) and benefits, performance management, employee engagement, employee relations, and compliance
• Serving as the lead subject matter expert (SME) in all HR matters, assisting and advising line managers on performance management, people development, compensation management, and employee issues
• Conducting regular total rewards (compensation, benefits, perks, engagement initiatives) benchmarking to help the company attract and retain talents
• Developing and aligning local HR policies and procedures with the country’s legislation well as the company’s global requirements; ensuring the organization’s compliance with local employment regulations
• Identifying opportunities to improve performance and capabilities across the workforce through performance reviews and improvement plans, talent mapping, learning and development, career pathing, and succession planning
• Supporting HR transformation programs to support cultural and organizational change and performance improvement in line with company values
• Managing and driving employee engagement initiatives and activities across the local  team/ stakeholders
• Managing and addressing employee issues related to misconduct and grievance and leading disciplinary procedures
• Regularly touching base with Department Heads and Line Managers to identify people-related needs and pressing employee issues
• Collaborating with the TA team on the development and implementation of creative recruiting strategies to hire the best available talent
• Keeping track of and analysing business metrics to identify HR-related opportunities for improvement
• Performing other relevant duties that may be assigned
• Acting as a coach to direct reports especially junior HR team members

Qualifications:

• University degree
• At least 3-5 years of progressive work experience in full cycle HR Management and at least 3 years in a management capacity
• Experience in fast-paced and high growth multinational organizations, background in the fintech/tech industry a plus
• Strong understanding of HR processes, procedures, and best practices as well as employment laws and regulations in local countries 
• Credible experience serving as a skilled HR Operational Leader; having exposure to all facets of HR including talent acquisition, total rewards, employee/industrial relations, learning and development, and people and performance management
• Expertise in designing and implementing HR policies, procedures, and programs
• Proven experience in developing and growing talents
• Successful track record in stakeholder management
• Excellent knowledge and understanding of regulations, accepted professional standards, and local legislations (including legislation on employment, data protection, and health & safety)
• Knowledgeable about identifying, tracking, analysing, and improving key HR performance metrics/KPIs
• Ability to develop and nurture relationships across departments
• Excellent planning, organizational, and goal-setting skills
• Well-versed in the latest HR technologies and must be savvy about relevant systems and tools
• Excellent communication and interpersonal skills; possesses a positive and approachable manner
• Curious, proactive and agile; able to come up with innovative solutions to problems
• Methodical, has a strong attention to detail, and able to make quick and rational decisions
• Commitment to continuous personal development; willingly seeks, accepts, and delivers feedback
• Experience in operating in a high-pressure environment