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Delhi, New Delhi, Delhi, IND
In-Office
Mid level
Professional Services • Social Impact • Energy
The Role
Manages end-to-end HR operations, including employee records, documentation, onboarding, exits, payroll and benefits support, HR reporting, MIS, recruitment coordination, policy updates, compliance, vendor management, and employee issue resolution. Owns the Zoho HR platform, analyzes employee data, develops dashboards, automates processes, and recommends system and workflow improvements.
Summary Generated by Built In

Council on Energy, Environment and Water (CEEW), New Delhi

HR Operations Executive

Terms of Reference

 

At CEEW, we are deliberate about what we stand for (and what we don’t stand for!) as an employer. We are proud to build careers in public policy and social impact.

• We offer strong visionary leadership – with emphasis on research and impact at scale​

• We actively promote leadership by initiative​

• We celebrate talent and ambition​

• You will be surrounded by smart ambitious people who will challenge you and help you grow​

• You will learn faster than your peers in other organisations​

• Curiosity and irreverence, as well as responsibility, come together at CEEW​

• You will get above-market remuneration​

• We provide a safe space for all​

• At CEEW, your life is your example for others​

 

Designation offered: HR Operations Executive

Team: Human Resources

Reporting to: Human Resource Consultant 

Location: New Delhi, India

 

Purpose:  CEEW seeks to hire a “tech savvy “and a “detail & process oriented’” HR – Operations Executive, a role that will be imperative in supporting the day-to-day operations for the HR function as a whole. S/he will be involved across the people ecosystem including data analytics, employee data, employee check-ins and managing end-to-end employee records and documentation. The role will involve HR reporting, MIS, Recruitment operations, Induction schedules, Vendor management, Leaves and benefits management and statutory policy and labour compliances. The role-holder must have great attention to detail, enjoy data and documentation, and streamlining processes. S/he must be very well planned and organised and possess the ability to drive closures on a daily basis. This role will give the incumbent an opportunity to work on all aspects of the HR life cycle.

 

Job Duties and Accountabilities

 

Primary responsibilities

 

HR Operations

 

 Lead the employee-lifecycle processes around recruitment, payroll, benefits, performance management, HR policies and exit

 Owner and creator of all records and documentation pertaining to employees:

o Reference checks

o Draft and final offer letters and recording acceptances in the correct folders

o All compensation and performance records

o Renewal, confirmation, experience and internship letters

 Keeping an up-to-date database of all employees (full-time, consultants, interns) by maintaining their employee files both in soft and hard copy format and keeping the Admin tracker and staff organogram continuously updated; Conducting a process-check to drive improvements in employee MIS and automating the same  

 Managing and verifying invoice approval for interns and consultants, ensuring and approving registration on Zoho

 Managing onboarding of employees right from sending out offer letter, scheduling and taking induction sessions, sending out introduction emails, workstation allocation etc.

 Own the Zoho platform from an HR perspective – for all employee additions and deletions, as well as all data/ dashboard requirements; Collating and analysing employee data from the platform and sharing of key dashboards with Head - HR and members of the Leadership Group

 Manage exit process (interview, feedback, full & final settlements)

 Review, update and maintain policies in line with statutory changes; Conduct key policy trainings with employees and managers

 Support in providing data for any CEEW-wide surveys pertaining to employee engagement, compensation, wellness etc.

 Analyse and interpret business process issues and make recommendations to management and the wider HR team in relation to system updates and process improvements

 Partner with colleagues to resolve more complex issues, ultimately reducing escalations ensuring compliance

 Establish strong connects with employees; Be the face of HR for day-to-day employee needs, issues and doubt resolution

 

Recruitment coordination

 

 Providing end-to-end support with scheduling of interviews by coordinating with various stakeholders across all levels for the same

 

Other responsibilities

 

 Be involved and spearhead institutional initiatives, as and when required

 

Selection Criteria

 

Qualification and work experience

 Undergraduate degree in Economics/ Statistics/ Mathematics or Master’s/ MBA degree in Human Resource

 Strong experience in handling operations & prior experience of working on an ERP platform.

 3-4 years of experience in HR operation management

 

Key skills 

 Interest and passion about human resources as a field

 High level of drive and self-motivation

 Mind-set to work in project-mode owning schedules, timelines and quality of deliverables

 Ability to work with large quantities of data and MIS; Technology-orientation towards automation and process simplification

 Good written and spoken communication skills

 Ability to manage schedules and timelines while keeping the overall outcomes in mind

 Demonstrated interpersonal skills to be able to build trusting relationships with colleagues, managers and stakeholders

 Ability to understand the big picture and translate it into concrete, achievable goals

 Striving for rigour and value-add in work outcomes

 

If you are passionate about owning employee data and records across all HR touch-points, we would like to speak to you. If you can simplify and automate this process, then we would definitely consider hiring you! If you can collaborate with others to turn this information into actionable insights to enhance the employment experience, you are probably the candidate we are looking for!  

 

CEEW operates in a dynamic environment and the candidate will be required to show flexibility in undertaking a variety of tasks.

 

Compensation

Competitive compensation – commensurate to the experience and matching the best of standards adopted by industry or other similar organisations for similar roles.

 

Application Process

CEEW is an equal opportunity employer and the selection process does not discriminate on the basis of age, gender, caste, ethnicity, religion, or sexuality. Female candidates are encouraged to apply.

 

Applications will be reviewed on a rolling basis. Interested applicants are advised to apply at the earliest possible.

 

Only shortlisted candidates will be notified by us. We appreciate your interest.

 



Skills Required

  • Undergraduate degree in Economics, Statistics, or Mathematics, or a Master's degree or MBA in Human Resources
  • 3-4 years of experience in HR operations management
  • Strong experience handling operations
  • Prior experience working on an ERP platform
  • Ability to manage HR data, MIS, employee records, and documentation
  • Technology orientation toward automation and process simplification
  • Good written and spoken communication skills
  • Demonstrated interpersonal and stakeholder relationship-building skills
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The Company
421 Employees
Year Founded: 2010

What We Do

The Council on Energy, Environment and Water (CEEW) is an India-based, globally engaged, independent and non-partisan not-for-profit policy research institution and think tank. It analyses critical questions concerning energy, environment and water, using data, integrated analysis and strategic outreach to influence resource use and sustainable development. CEEW conducts high-quality research and advises policymakers across India and the Global South through evidence-based public engagement.

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