Post-Workday Implementation: This position is responsible for the ongoing data administration and support of Workday modules including: Core HCM, Recruiting, Onboarding, Absence Management, Compensation, Talent Management, and other modules as necessary. This position will manage and monitor Workday business processes, resolve issues related to workflow, and support release testing for both functionality and end user roll-out.Job Description
Key Accountabilities
Data Integrity & Analytics
- Responsible for maintaining data accuracy in Core HCM system (pre and post-implementation)
- Conduct regular data audits and partner with HR Business Partners to ensure data accuracy and drive process completion.
Customer Support
- Manage HR service requests that have been escalated from the Level 1 Employee Care customer support team, and ensure accurate completion within established SLAs.
- Collaborate with the leadership team to identify areas for process improvement to drive solutions.
- Provide support to HR users, employees, and managers with HR master data transactions in various Workday modules (and other HR systems in the pre-implementation environment).
- Manage escalations of urgent issues while maintaining integrity of SLAs to determine when exceptions can and should be made.
- Develop work instructions and deliver training to field HR to support business process compliance.
Project Delivery / Ongoing Implementation
- Document Data Team procedures and develop process workflows to promote structure and ensure legal compliance (i.e. wage and hour laws, data protection laws, etc.)
- Support ongoing Workday implementation, optimization, and adoption. Assist in identifying system requirements and testing new solutions.
- Identify areas for improvement within the business processes and research system functionality/trends (leverage resources such as Workday Community).
- Support deployment of new features and functions in Workday modules and data migration from legacy HR technology systems.
- Support documentation of requirements, configuration, test scripts, user acceptance criteria, and functional delivery.
Post-Implementation Support
- Provide support for Workday business processes, including researching and resolving functional Workday problems, unexpected results, or process issues (leverage resources such as Workday Community).
- Provides Workday subject matter functional expertise for day-to-day support and development including business process configuration, data upload (EIB), testing and other troubleshooting support – specifically for Core HCM, Recruiting, Onboarding, and Absence Management.
- Maintain data accuracy and integrity within the system through regular review and audits.
- Maintain training and communication material, and support delivery of training to HR end users.
- Support development and implementation of proactive change efforts for HR business process improvements, including enhancements to end user experience.
- Supports HR users with completing business process workflows as needed.
- Participate in special projects, as needed.
The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Qualifications
Minimum Requirements
- Bachelor's degree in Human Resources, Business Administration or related field
- 0 to 2 years of experience working within a corporate / centralized HRIS department
- Prior experience for managing employee data in HRIS and/or Time & Attendance systems (Workday preferred)
Knowledge, Skills and Abilities
- Good understanding of HR practices, reporting and analytics needs
- Strong attention to detail, process orientation, and quality of work.
- Ability to manage data for complex organization with variances in pay rules, state requirements, and union rules.
- Ability to work effectively in a high-volume, fast-paced HR Operations environment.
- Clear and concise written and verbal communication skills.
- Ability to manage multiple projects with competing deadlines.
- Experience with using logic and proven methodologies to solve difficult problems with effective solutions.
- Discipline to work with highly confidential information and ability to critically analyze data input/output for accuracy and effectiveness.
- Proficient in Microsoft Office applications, particularly with
We offer competitive company benefits to eligible positions, such as :
- Medical, Dental, Vision Insurance
- Life Insurance and Disability
Voluntary Wellness Programs
- 401(k) and RRSP programs with Company Match
- Paid Vacation and Holidays
- Tuition Reimbursement
- And more!
Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
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Top Skills
What We Do
thyssenkrupp is an international industrial and technology company employing around 100,000 people. Across 48 countries it generated sales of €38 billion in fiscal 2022/2023. Since October 1, 2023, the business activities have been bundled into five segments: Automotive Technology, Decarbon Technologies, Materials Services, Steel Europe and Marine Systems. Backed by extensive technological know-how, the businesses develop cost-effective and resource-friendly solutions to the challenges of the future. Around 4,000 employees work in research and development at 75 locations all over the world, mainly in the fields of climate protection, the energy transition, digital transformation in the industry and mobility of the future. thyssenkrupp currently has a portfolio of approximately 14,630 patents and utility models. Under the thyssenkrupp umbrella brand the company creates long-term value with innovative products, technologies and services and contributes to a better life for future generations. To this end, the company pursues ambitious climate protection targets and optimizes its own energy and climate efficiency. At the same time, it uses its diverse abilities along the relevant value chains to play a significant role in driving forward its customers’ green transformation. thyssenkrupp is listed in the MDAX index. thyssenkrupp shares are traded on Frankfurt Stock Exchange (symbol: TKA) and as American depositary receipts (symbol: TKAMY) in the USA.
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