HR Coordinator

Netcracker, part of NEC Corporation, combines deep telecom industry expertise with cutting-edge cloud-native and AI-powered innovations to enable communications service providers and enterprises to transform their businesses, unlock innovation, and create meaningful digital experiences for millions of people around the world.

With more than 30 years of experience serving over 250 customers in more than 70 locations worldwide, we are the global market leader in telecom software and services.

Join us and be part of a team that is not just keeping up with the digital future but is leading the way.

Summary:

The Human Resources Coordinator performs a variety of administrative tasks in support of the HR Business Partner group.  This role will support employees throughout the employee lifecycle, including onboarding new hires and employee engagement.  We are looking for an energetic individual who is looking to grow within our team and enhance their skills while working in a fast-paced global technology company.

This role requires strength in communication skills, such as oral, written, and interpersonal skills, since you will be interacting with employees at all levels. Organizational skills, attention to detail and work quality are paramount to this position.

Location:  Waltham, MA - Onsite

Responsibilities:

• Providing administrative support to HR team members.
• Compiling and updating employee records.
• Interacting with employees to ensure that HR is fully accessible to the organization.
• Implementing new hire orientation and managing all tasks related to the onboarding of new employees in North America.
• Responsible for offboarding employees (preparing exit paperwork, conducting exit interviews, analyzing exit interview data to trend themes, etc.)
• Responding to internal and external HR related inquiries or requests and assist.
• Processing employee status changes; maintains records of completed transactions.
• Leveraging people data analytics to assist HR Business Partners with business solutions.
• Ensuring that all HR programs and processes are executed in a manner that is consistent with policies, procedures, and all global employment laws.
• Managing HR projects and programs as required by the HR Business Partners to ensure that processes are created and continuously developed to meet overall business requirements and objectives.
• Other ad-hoc duties and projects as assigned.

Qualifications:

• A minimum of 1-3 years of experience required, preferably in multi-site/multi-state environments.
• Working knowledge of North America HR related laws/regulations.
• Attention to detail and ability to work with deadlines
• Advanced computer literacy with specific proficiency in Word, Excel, and PowerPoint.
• Strong analytical and problem-solving skills.
• Demonstrated practical, hands-on, “can-do” approach, and the ability to work efficiently and creatively.
• Demonstrated ability to research and analyze various types of data information.
• Strong written and verbal communication skills.
• Self-motivated with the ability to operate independently.
• Ability to multitask, manage multiple and simultaneous priorities, and prioritize a workload in a fast-paced, dynamic environment is required.
• Proven organizational skills and experience leading small-scale projects.
• Proactive approach towards improving processes and systems.
• Ability to identify and handle priority and/or sensitive issues with discretion and a commitment to confidentiality.

Education:

• Bachelor’s degree in Human Resources/related field or equivalent experience required.

Base Salary Range:  $50,000 to $70,000, plus bonus

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