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Ready to be pushed beyond what you think you’re capable of?
At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.
To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.
Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.
What You'll Be Doing
- Collaborate with Sr. Operations Managers and Scaled Operations Leadership to establish and maintain positive employee relations programs and implement our People Programs, including compensation, feedback, engagement etc.
- Partner with the business on day to day operations, workforce planning, performance management, and skills assessment and development.
- Provide coaching to front-line managers, managing Talent needs on the ground.
- Partner with internal teams to improve the employee lifecycle from onboarding through offboarding (and beyond!)
- Partner with local India and APAC leadership to enhance our current processes and work from office setup. Bring in cultural and local best practices, whilst maintaining a global operations perspective.
- POC for employee relations issues and work with the global legal/ER team in collaboration with line managers and employees, ensuring fairness and representing all interests effectively.
- Make sure local labor law requirements are met working in close collaboration with vendors and internal teams.
- Work with other members of HR, Legal, and leadership to support and administer employee policies.
- Primary focus of this role will be collaborating with the Customer Experience (CX) team
What We Look For:
- ~5 years HR/Peopleops experience, preferably in a shared services role.
- Good knowledge of labor laws, human resources processes and best practices in the customer experience domain.
- Experience in fast growth culture - comfort with ambiguity and non-stop problem solving, building, and action.
- Extremely detail-oriented.
- A bias towards process improvement - you love finding ways to make processes more efficient and streamlined.
- Impeccable judgment and ability to handle confidential information.
- Excellent communication skills, both written & verbal.
- BS/BA/MBA degree.
- Experience with Google Suite, Slack, Greenhouse, Jira is a strong plus.
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Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.
What We Do
Founded in June of 2012, Coinbase is a digital currency wallet and platform where merchants and consumers can transact with new digital currencies like bitcoin, ethereum, and litecoin. Our vision is to bring more innovation, efficiency, and equality of opportunity to the world by building an open financial system.
Why Work With Us
We’ve taken a huge challenge and made it into our mission: To create an open financial system for the world. To achieve this, we are building a team of smart, creative, passionate optimists, the kind of people who see opportunity where others see roadblocks. If this sounds like you, check out our open roles.
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