Coinbase
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Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Design, build, and operate backend systems for prediction markets, including order management, trade matching, settlement, and market resolution. Architect distributed, low-latency systems with strict financial correctness, lead multi-quarter technical projects, mentor engineers, and collaborate with Product, Compliance, and Risk to meet regulatory requirements.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead end-to-end design for Coinbase's CX products (Help Center, Chatbot, Voicebot, in-app Concierge). Define AI-powered support UX, build reusable pattern libraries, drive MVPs and future-state concepts, partner with product/engineering/operations, translate Concierge revenue goals into experience, and generate insights from customers and agents to improve automation and satisfaction.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Perform end-to-end financial crime compliance audits: scope, testing, workpapers, reporting, and remediation validation. Partner with Compliance, Engineering, and Legal to identify control gaps, assess risk, recommend remediations, and verify closure. Use data analysis (SQL preferred) and maintain AML/sanctions regulatory knowledge. Manage multiple remote audit workstreams and stakeholder communication, applying responsible generative AI oversight where appropriate.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Develop and own communications strategy for high-stakes legislative and regulatory initiatives; translate complex legal and policy matters into clear narratives; lead earned media and rapid-response; manage digital communications across X and social platforms; drive advocacy to influence policymakers and public opinion; build Tier 1 journalist relationships and maintain Coinbase's brand authority.
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Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Build and maintain multi-cloud infrastructure standards, self-service tooling, and paved-road defaults across AWS and GCP. Partner with compute, security, and networking teams to embed guardrails, drive standardization, lead cross-team initiatives, and resolve systemic operational issues to ensure secure, scalable, and reliable platform infrastructure.
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Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Design, build, and own backend services for prediction markets across market lifecycle: creation, trading, oracle resolution, settlement, and payouts. Build low-latency, high-throughput microservices and event-driven systems, drive reliability via SLOs and observability, lead incident response, set technical standards, and mentor engineers while partnering cross-functionally to deliver product and compliance-aligned roadmaps.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead QA reviews of transaction monitoring investigations, run calibration and training, perform root cause analysis, produce dashboards and metrics, partner with compliance and operations on remediation, and present findings to senior stakeholders to improve AML/CFT processes and investigator quality.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Serve as senior relationship owner for high-value Coinbase clients: manage complex escalations end-to-end, drive onboarding and product adoption, mentor junior agents, surface customer feedback, and partner cross-functionally to deliver systemic fixes and improve retention and satisfaction.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Manage end-to-end relationships with Coinbase's highest-value customers, resolve complex escalations cross-functionally, drive onboarding and product adoption, mentor junior Concierge agents, surface customer feedback to improve processes, and provide on-call support including weekends.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Design, build, and maintain Salesforce applications and integrations to support institutional sales, billing, and compliance. Own end-to-end feature delivery, collaborate with product and business stakeholders, ensure engineering quality through reviews and documentation, mentor junior engineers, and support operations via on-call rotations and incident triage.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Build software at Coinbase while responsibly using and integrating generative AI copilots (e.g., LibreChat, Gemini, Glean). Continuously learn evolving tools, apply human-in-the-loop practices, and deliver business-ready outputs that improve efficiency, cost, and quality. Participate in quarterly in-person working sessions as part of a remote-first culture.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Design, build, and launch reliability engineering projects to scale production services. Improve scalability, observability, secrets/configuration management, canary-based deployments, and deployment safety. Partner with teams, support critical services, participate in on-call rotations, and promote reliability best practices.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Design, build, and maintain end-to-end data models and pipelines to support CX operations, compliance reporting, and customer insights. Create dashboards and metrics, enforce data quality and governance, automate recurring workflows, and partner with stakeholders and broader data teams to deliver self-serve analytics solutions.
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Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Own end-to-end frontend development for core crypto payment flows across web and mobile. Improve latency, availability, and SLOs; build user-facing features (contacts, real-time transaction status); identify and fix performance bottlenecks; partner with product/design/backend; mentor junior engineers to reduce customer friction at scale.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Provide commercial legal support for Coinbases institutional products across UK and international markets. Negotiate and draft complex institutional finance agreements (prime brokerage, derivatives, securities financing), advise on product lifecycle, regulatory and cross-border legal risk, lead cross-functional legal workstreams, and build scalable commercial processes and risk frameworks to support global growth.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead end-to-end biweekly U.S. payroll for salaried and hourly employees (including equity/RSUs); compile and validate payroll inputs; resolve payroll inquiries in Jira; reconcile timecards; partner with HR/Finance/Legal on employee changes; and identify automation and process improvements.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Build and operate Coinbase's LLM and agent platform: design the LLM gateway, agent runtime, knowledge bases, AI spend governance, observability/eval tooling, and ship production agents while partnering cross-functionally to ensure secure, cost-effective, and responsible generative AI at scale.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead design and implementation of core cryptographic infrastructure (MPC, KMS, HSM) for high-availability, security-critical systems. Build observability, CI/CD, and cloud infrastructure-as-code, resolve production incidents, ensure regulatory compliance, and mentor engineers while partnering with Security, Product, and Policy stakeholders.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead design and delivery of high-availability cryptographic infrastructure (MPC, KMS, HSM) to protect customer assets and ensure regulatory compliance. Define multi-quarter technical strategy, implement secure cryptographic protocols in a zero-trust environment, mentor senior engineers, drive engineering quality, and align cross-functional partners for flawless execution.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Build and maintain production-grade data models and pipelines for the Compliance Data Mart, implement data quality frameworks and monitoring, partner with engineering to resolve data gaps, support regulatory exams and audits, and automate manual workflows into scalable pipelines and self-serve tooling.
