HR Analyst (Colleague Services team)

In this role, you will have the opportunity to work with world-class technologies and gain exposure to various aspects of our business. You will be responsible for delivering flawless HR lifecycle administration activities within our HR EMEA Shared Service Centre. As a member of our Colleague Services team, you will contribute to our growth and build HR experience with a global organization.

We're looking for a HR Analyst who would support our colleagues in Sofia and potentially speaks French or Dutch.

Key responsibilities:

• Provide first-line HR administration support related to employee benefits, time & attendance.

• Deliver service support through our online Colleague Service center, including employee cases and live chat.

• Maintain process maps, resources, manuals, and procedures for assigned countries.

• Ensure administrative compliance with local regulations and authorities.

• Support local HR partners with ad-hoc requests.

• Review, validate, and approve vendor invoices.

• Generate HR management information reports.

• Ensure case management targets are achieved to support our colleagues in important moments.

• Maintain accurate filing and storage of employee data.

• Promote the HR self-service culture.

• Contribute to business/functional projects by improving processes and enhancing the colleague experience.

• Work with HR platforms including Workday, Service Now, and Darwin Benefits systems.

Requirements:

• Speaking French or Dutch would be considered an advantage

• Previous experience in Benefits, HR, or Customer Services is preferred.

• Ability to interpret and communicate HR policies and procedures with an eye for process improvement.

• Strong communication skills to deliver an outstanding customer experience.

• Passion for learning and working as part of a team.

• Good listening skills and diligence.

• Ability to maintain a positive outlook and prioritize workload.

• Proficiency with Microsoft Office Suite.

• Experience using HRIS database and reporting applications is desirable.

• Fluency in English language skills.

What we offer:

• Learning and development programme, ensuring you reach your potential

• Extensive benefits package based around the health and wellbeing of our employees

• Competitive salary

• Flexible working culture with work-life balance

• Collaborative and friendly environment

• Global exposure and opportunity to work on international assignments

Thermo Fisher Scientific Inc. is an equal opportunity employer and provides reasonable accommodations for individuals with disabilities in the job application process. We value diverse experiences, backgrounds, and perspectives, and uphold the principles of Integrity, Intensity, Innovation, and Involvement. Join our team of 100,000+ colleagues and start your story with Thermo Fisher Scientific.