Manager, IT Platform Services

Posted 4 Days Ago
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Sofia, Sofia-grad
Hybrid
Mid level
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
The Crown Is Yours
The Role
Lead and manage the IT Platform Services team, ensuring operational excellence, reliability, and performance of core IT systems. Collaborate cross-functionally to drive innovation and deliver secure solutions.
Summary Generated by Built In
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As a Manager of the IT Platform Services team, you'll lead the teams that keep us running at scale. From network infrastructure and enterprise platforms to core internal systems, you'll drive reliability, performance, and service excellence across our technology stack. This is a hands-on leadership role where you'll shape technical direction, elevate team performance, and deliver secure, scalable solutions that power our business every day. In this role, you'll operate at the intersection of strategy and execution, partnering cross-functionally to turn operational challenges into innovation.
What You'll Do
  • Lead and grow a team of specialists across platforms, infrastructure, and networking while setting clear technical direction and team goals.
  • Own the reliability, scalability, and performance of core IT systems through lifecycle upgrades, capacity planning, and system governance.
  • Translate complex business needs into secure, scalable solutions and ensure compliance with security, privacy, and regulatory standards.
  • Drive excellence in incident, change, and request management to support operational stability and efficiency.
  • Manage vendor partnerships, contracts, and tooling needs across your operational domain.
  • Monitor KPIs, enforce SLAs, and lead continuous improvement initiatives across processes and service delivery.

What You'll Bring
  • At least 4 years managing enterprise IT platforms, including 3 years leading high-performing teams and relevant education.
  • Experience driving reliability and scalability in a cloud-first, high-growth environment.
  • Proficiency with automation tools, scripting languages, or integration frameworks used in IT operations.
  • Strong understanding of governance, compliance, and security frameworks like GDPR or SOX.
  • A collaborative leadership style that builds trust, encourages learning, and delivers outstanding internal service.

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Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.

Top Skills

Automation Tools
Cloud Computing
Integration Frameworks
Scripting Languages

What the Team is Saying

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The Company
HQ: Boston, MA
5,300 Employees
Year Founded: 2012

What We Do

It's simple, at DraftKings, we believe life is more fun when you're in on the action. For that reason, we’re committed to responsibly creating the world’s favorite games and betting experiences. We’re developing the most innovative and entertaining real money products and offers; to forever transform how people experience sports; to be a fully vertically integrated sports betting operator. It's our ultimate goal to build the best, most trusted, and most customer-centric destination for our players.

We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Why Work With Us

Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers. Ready to own what’s next?

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About our Teams

DraftKings Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
HQBoston, MA
US
Dublin, D02 N279
Hoboken, NJ
Houston, TX
Las Vegas, NV
London, GB
New York, NY
Plovdiv, BG
Sofia, BG
Tel Aviv-Yafo, IL
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