HR Administrator

At Smiths we apply leading-edge technology to design, manufacture and deliver smarter engineering solutions for mission-critical applications, solving some of the world's toughest problems for our customers, our communities and our world. We are a FTSE100, global business of around 15,000 colleagues, based in 50 countries.

Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity, and supporting new homes. Our products and services are often critical to our customers’ operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge and are attracted by the idea of working at a business with an almost 170-year history of innovation, and four global divisions, all experts in their field. 

Job Purpose

Reporting to the Global Onboarding Manager, the HR Administrator is responsible for providing centralised, standardised, scalable and service-oriented HR support across multiple business units, functions and geographies within Talent Acquisition Operations and Onboarding, ensuring accurate process execution, excellent stakeholder service, and a consistent employee and candidate experience within the Shared Services model.

The role acts as a central point of coordination, ensuring the timely and accurate execution of HR processes, maintaining data integrity, supporting service level agreements (SLAs), and delivering a consistent experience for candidates, new hires, employees, recruiters and HR stakeholders. The role also ensures compliance with company policies, maintains confidentiality, and provides effective operational support.

We are looking for someone who takes pride in delivering high-quality work and understands that great administration is about more than completing tasks. The successful candidate will be detail-oriented, proactive and committed to following processes while demonstrating curiosity, ownership and a continuous improvement mindset. They will confidently identify errors, question processes where appropriate, and seek opportunities to improve efficiency and service quality. They will understand the wider impact of their work, maintain high standards of accuracy, and effectively manage changing priorities in a fast-paced environment.

If you are looking for a role where you can truly make a positive impact, take ownership, and champion an exceptional candidate and employee experience, this could be the role for you.

Responsibilities:

• Oversee daily HR operations and provide end-to-end HR support (Offer & Contract Management, Onboarding Administration, Medical checks, Background Verification Checks, Data Administration, other Employee Life Cycle Activities)
• Provide first-level support to employees/ on HR-related queries.
• Support background verification processes for various countries; track BGV status and provide timely follow ups until BGV completion; ensuring data accuracy, effective reporting, and a seamless flow of candidate information.
• Assist in the coordination of new joiners and provide onboarding & administration support involve hiring.
• Maintain employee records in a human resources information system, trackers so that information is timely, accurate, and secure.
• Delivering services against defined SLAs, KPIs, and quality standards.
• Support continuous improvement initiatives in Shared service area
• Prepare reports, and statistical summaries related to HR metrics.
• Liaising & acting as a coordination bridge between employees, candidates, managers, HRBPs, TA, Payroll, IT, specialist HR teams and other external agencies (i.e. third-party vendors)
• Maintaining strong data integrity, compliance, and audit readiness.
• Supporting adhoc projects, continuous improvement through automation, workflow optimization, and root-cause analysis.

The ideal candidate will have a minimum of 3-5 years of experience in HR or any HR operation functions experience and a desire to simplify & streamline processes to increase speed, create better candidate, employee, and manager experiences.

• Experience with HR databases, Applicant Tracking Systems (ATSs), and Candidate Management Systems
• Strong knowledge of the HR system landscape (BMC Service Management Tool, SmartRecruiters, SAP, BGV & HR Tools)
• Excellent problem-solving skills with high levels of verbal and numerical reasoning.
• Experience in shared services organization supporting a number of countries will be an advantage
• Able to deliver the designated work objectives of the role according to the respective project deadline requirements and SLA's.
• Must maintain a high level of confidentiality and adhere to local and global data protection norms
• Proficiency in the use of Microsoft Suite required
• Culture Fit: A passion for working in an HR environment, where flexibility, collaboration, and a positive attitude are key to success. Bottomline, you’re a team player!
• Bachelor’s Degree; recognized qualification/certification in Human Resources, Management
• Fluency in English needed

Impact and Scope: 

• Geographic scope of the support provided by this role is global.
• Interacts regularly with employees, line managers, Talent Acquisition and HR across the business.

Key Internal and External Relationships: 

• Employees and Line Managers across Smiths divisions and functions.
• TA, HR colleagues supporting the COEs and Smiths divisions.

At Smiths, our values guide everything we do. We act with integrity, always doing what’s right and holding ourselves accountable. We bring passion to our work, striving for excellence and innovation. Our customer focus drives us to deliver outstanding service and solutions. We take ownership of our actions and outcomes, working collaboratively to achieve shared goals. And we treat everyone with respect, fostering an inclusive and supportive environment where diverse perspectives are valued.

With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity. 

Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network. 

Join us for a great career with competitive compensation and benefits, while helping engineer a better future. 

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)