Houseperson

Reposted Yesterday
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Dayton, OH, USA
In-Office
Entry level
Real Estate • Hospitality
The Role
Maintains cleanliness and equipment in assigned hotel areas, including floors, carpets, furniture, guestrooms, and storage spaces. Provides luggage assistance, delivers guest items, manages lost-and-found items, supports emergency procedures, completes housekeeping projects, and contributes to overall guest satisfaction. Requires physical stamina, lifting ability, and courteous communication with guests and employees.
Summary Generated by Built In
Compensation TypeHourly Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.  Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

Courtyard Dayton

7087 Miller LaneDayton, OH 45414 Overview

The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).

Responsibilities
  • Mop tile floors according to hotel standards.
  • Shampoo carpets in the public areas according to hotel standards.
  • Shampoo furniture as needed.
  • Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
  • Handle items for "Lost and Found" according to hotel standards.
  • Clean guestrooms as needed.
  • Have knowledge of and assist in all emergency procedures.
  • Maintain hotel equipment in proper working order.
  • Maintain storage of hotel equipment in proper area.
  • Complete special projects as assigned by the Housekeeping Manager.
  • Ensure overall guest satisfaction.
Qualifications
  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
  • Ability to stand during entire shift.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Skills Required

  • High school diploma or equivalent
  • Hotel or related field experience
  • Ability to lift, carry, push, pull, or move up to 100 pounds occasionally, 50 pounds frequently, and 20 pounds constantly
  • Ability to stand during the entire shift
  • Effective verbal and written communication with employees and guests
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The Company
3,939 Employees
Year Founded: 1988

What We Do

Highgate is a hospitality investment and management company with a diverse portfolio of hotels and resorts. It provides expert guidance across the property lifecycle, from planning and development through recapitalization or disposition, and uses revenue-management tools to improve performance and asset value. Its portfolio includes bespoke lifestyle brands, legacy brands, and independent properties across North America, Europe, the Caribbean, and Latin America.

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