Banquets Houseperson - Banqueting Operations

Posted Yesterday
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Cincinnati, OH, USA
In-Office
Junior
Food • Gaming • Travel • Hospitality
The Role
Maintains banquet areas by cleaning, supplying dishes and silverware, setting up event spaces, inspecting equipment, and supporting inventory ordering and receiving. Provides superior guest service, builds guest relationships, follows departmental standards, communicates with culinary and food and beverage leadership, participates in meetings, and completes assigned follow-up. Requires reliable attendance, background and drug screening, and compliance with safety and cleanliness standards.
Summary Generated by Built In

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

Banquet Houseman/Steward

The incumbent in this position is responsible for cleaning operations in our Banquets area, ensuring the banquet space is supplied with clean dishes and silverware according to business needs. As well as setting up banquet areas for events. 

Responsibilities:

  • Creates an atmosphere that induces guests to make Hard Rock Casino Cincinnati their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
  • Follows and maintains department objectives, standards, and guidelines to ensure proper operation of department.
  • Assists in ordering and receiving all non-food items within the Food & Beverage Department, ensuring adequate par levels of inventory.
  • Inspects equipment and ensures all equipment is in working order and up to Hard Rock safety and cleanliness standards; authorizes replacement parts for equipment in the food departments.
  • Maintains open lines of communications with the Executive Chef and Director of Food & Beverage.
  • Attend and participate in meetings, completing follow-up as assigned.
  • Perform work regularly and predictably.
  • Other duties as assigned.

Qualifications:

This knowledge and these abilities are typically acquired through a minimum of one-year progressive experience within the Banquets Department.

  • Must successfully pass background check.
  • Must successfully pass drug screening.
  • Must be 21 years of age.

Skills Required

  • Minimum one year of progressive experience within the Banquets Department
  • Successfully pass a background check
  • Successfully pass drug screening
  • Be at least 21 years of age

Seminole Hard Rock Entertainment, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Seminole Hard Rock Entertainment, Inc. and has not been reviewed or approved by Seminole Hard Rock Entertainment, Inc..

  • Pay Growth & Progression The company implemented substantial wage increases across many job classifications and highlights periodic raises tied to evaluations. Feedback suggests these structural pay actions have lifted base rates for a broad segment of roles.
  • Healthcare Strength Competitive medical, dental, and vision coverage is paired with wellness programs and tax-advantaged accounts to support team members and their families. These offerings indicate a focus on health and wellbeing beyond basic coverage.
  • Wellbeing & Lifestyle Benefits Free shift meals, broad brand discounts, tuition reimbursement, and development programs expand total rewards beyond base pay. Weekly pay, recognition efforts, and commuter assistance at many sites further bolster everyday value.

Seminole Hard Rock Entertainment, Inc. Insights

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The Company
20,000 Employees
Year Founded: 2004

What We Do

Seminole Hard Rock Entertainment, Inc. is a global leader in the gaming and hospitality industry, owning and operating a portfolio of luxury casino hotels and entertainment venues. The company provides a wide array of services, including world-class gambling, upscale lodging, fine dining, and premier convention spaces, focusing on delivering extraordinary guest experiences through its diverse locations and the iconic Hard Rock brand.

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