Houseperson

ABOUT THE ROLE

Sheraton Miami Airport Hotel & Executive Meeting Center is looking for a Houseman to join the team! Reporting to the Director of Housekeeping, your role is to support housekeeping operations by maintaining clean, organized, and well-stocked guests and public areas while ensuring a positive guest experience. This role requires a strong work ethic, attention to detail, and the ability to work efficiently in a fast-paced environment.

Essential Duties:

• Maintain cleanliness and organization of public areas, including hallways, lobbies, elevators, stairwells, restrooms, and employee areas.
• Deliver clean linens, towels, amenities, and housekeeping supplies to guest floors and storage areas.
• Collect and transport soiled linens, trash, and recyclables to designated disposal areas.
• Restock housekeeping closets and ensure supplies are readily available for Room Attendants.
• Assist Room Attendants with special cleaning projects, room setups, and heavy lifting as needed.
• Report maintenance concerns, safety hazards, and damaged items to the appropriate department.
• Follow established cleaning procedures, safety protocols, and all relevant health and safety regulations.
• Provide prompt and courteous service when responding to guest requests.
• Role may require the ability to stand for long periods of time, walk, push or pull carts, climb stairs, bend, reach, kneel, and occasionally lift or move up to 50 lbs. without assistance.

Specific Requirements of this role:

• Clean and maintain public areas to ensure a neat, safe, and welcoming environment for guests and staff.
• Transport linens, supplies, and amenities throughout the property.
•  Remove trash, dirty linens, and debris from guest floors and service areas.
• Stock housekeeping closets and supply rooms according to established inventory levels.
• Assist with deep cleaning projects and seasonal cleaning tasks as directed by supervisors.
• Effectively communicate maintenance issues, safety concerns, and guest requests to supervisors.
• Assist with unloading deliveries and properly storing housekeeping supplies and equipment.
• Follow established procedures for lost and found items.
• Maintain housekeeping equipment and carts in clean, safe working conditions.
• Support other departments as needed to ensure smooth hotel operations.
• Other duties as assigned.

• At least one year of experience in housekeeping, janitorial services, hotel operations, or a similar role preferred.
• Ability to perform physically demanding tasks in a fast-paced environment.
• Strong attention to detail and commitment to cleanliness and guest satisfaction.
• Able to provide a professional, friendly, and helpful demeanor to guests and staff at all times.
• Strong communication and teamwork skills.
•  Flexible schedule, including weekends and holidays.