Responsibilities:
- Cleanliness: Responsible for cleaning hotel public spaces. Stocks housekeeping supplies and linen. Responsible for delivering housekeeping related items to guest rooms.
- Guest Service: Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.
- Safety/Risk Management: Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Reports all maintenance needs and service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/employee incidents. Knowledgeable of hotel emergency procedures.
- Self Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings. Responsible for proper use of all equipment and supplies.
Required Skills and Experience:
- High school diploma or GED preferred.
- Housekeeping/laundry experience preferred. Attention to detail, customer focused and the ability to perform job duties in repetitious and fast paced environment.
- Ability to lift, push and pull up to 75 pounds on a consistent basis throughout shift.
- Significant bending required. EEO AA M/F/Vet/Disabled
The actual base pay offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held. Base pay is one component of B. F. Saul Company & Affiliates total compensation package, which also includes access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, bonus plans and more.
B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.
Equal Opportunity Employer/Veterans/Disabled
Skills Required
- High school diploma or GED
- Housekeeping or laundry experience
- Attention to detail and customer-focused service
- Ability to lift, push, and pull up to 75 pounds consistently
- Ability to perform significant bending and repetitive physical tasks
- Knowledgeable and safe use of housekeeping chemicals
What We Do
B. F. Saul Company Hospitality Group is the hospitality subsidiary of the largest private real estate and banking concern in the Washington, D.C. area. Founded in 1892, the organization operates a diverse portfolio of business-class hotels, extended-stay properties, and IACC-certified conference and training centers. With over 130 years of history, the group is committed to quality operations, consistent growth, and fostering a supportive environment for its team of hospitality professionals.
