Hotel General Manager - Franchise

Posted 19 Days Ago
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Huntington, WV, USA
In-Office
Entry level
Events • Food • Travel • Hospitality • Hotels & Resorts
Come for the job, stay for your career.
The Role
Manages overall hotel operations for an independently owned and operated franchise property. The posting provides no specific responsibilities or qualifications beyond the General Manager title and franchise employment arrangement.
Summary Generated by Built In

We’re seeking a hands-on, people-focused General Manager to lead hotel operations at our 202-room DoubleTree, drive financial performance, and inspire a team committed to exceptional guest experiences.

This is an opportunity for a dynamic leader to strengthen operational performance, reinforce brand standards, and elevate the guest experience while growing revenue and developing talent. The ideal candidate is a visible, engaged leader who takes pride in team development, business results, and the hotel’s reputation within the local community.

Full Benefits Package including: Competitive Pay, Health Insurance, Disability Insurance, 401K, Paid Time Off, Birthday Pay & Annual Bonus Plan.

Key Responsibilities:

  • Ensure corporate policies and brand standards are upheld.

  • Lead daily hotel operations, driving financial performance, profitability, and operational excellence.

  • Develop sales, marketing, and revenue strategies to grow the business.

  • Build, motivate, and develop a high-performing, service-focused team.

  • Reinforce brand standards and consistently elevate guest satisfaction.

  • Maintain a visible leadership presence with guests, associates, and the local community.

Qualifications:

  • 5+ years of progressive hotel leadership experience; Hilton experience preferred.

  • Strong operational, financial, sales, and team leadership skills.

  • A hands-on leadership style with a passion for hospitality, accountability, and associate development.

  • The ability to adapt to changing business needs and work a flexible schedule.

  • A valid driver’s license and an acceptable driving record.

 
 
About the Team

Shaner Hotels has an exciting opportunity to grow your hospitality career at the DoubleTree by Hilton Huntington! Located in downtown Huntington, West Virginia, near Marshall University, our hotel offers an exceptional environment for associates who are passionate about creating memorable guest experiences.

The DoubleTree by Hilton Huntington features more than 20,000 square feet of flexible meeting space, a seasonal outdoor pool, and a variety of amenities designed to make every guest's stay comfortable and enjoyable. Whether guests are visiting for Marshall University Thundering Herd sporting events, business travel, meetings, or exploring the Huntington area, our team delivers the warm hospitality and service guests expect.

Guests can enjoy delicious dining experiences at Doppio Albero Restaurant and unwind at Bootleggers Lounge, featuring comforting favorites and expertly crafted cocktails in a welcoming atmosphere.

If you're looking for an exciting opportunity to begin or advance your hospitality career, the DoubleTree by Hilton Huntington is the perfect place to grow with Shaner Hotels. Join our team and become part of an award-winning hospitality organization focused on service excellence, teamwork, and career development.

About Us

Shaner Hotel Group

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

 

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

About UsThis job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible for compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

Hilton Compensation & Benefits Highlights

  • Wellbeing & Lifestyle Benefits — The Go Hilton travel program offers up to 110 discounted nights per year, with employee room rates as low as $40 and additional friends-and-family and on‑property dining discounts. Select programs like Thrive Sabbatical and Thrive Reset provide paid time off with stipends for personal goals or recharge.
  • Retirement Support — The U.S. 401(k) match is 100% on the first 3% of pay plus 50% on the next 2%, enabling up to a 4% employer match when contributing 5%. This delivers a clear, formula-based boost to long‑term savings.
  • Parental & Family Support — New parents receive four weeks of fully paid parental leave, with birthing parents receiving an additional eight weeks for a total of 12 weeks. Adoption assistance and caregiving support resources are also available.

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The Company
HQ: McLean, VA
500,000 Employees
Year Founded: 1919

What We Do

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.

Why Work With Us

Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.

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Hilton Offices

OnSite Workspace

With more than 9,400 hotels and properties in 144 countries and territories, plus corporate offices and teams around the world, Hilton offers opportunities to build a career in destinations and communities worldwide.

Typical time on-site:
Company Office Image
HQMcLean Corporate Headquarters
U.S. Regional Office - Memphis
Middl East & Africa Regional Headquarters - Dubai
APAC Regional Headquarters - Singapore
U.S. Regional Office - Dallas
Europe Regional Headquarters - Watford
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