Hospitality Team Members

At Flow, we’re redefining hospitality by blending design, community, and sustainability into every experience we create. We believe in crafting spaces that invite authentic connections, whether someone stays with us for two nights, two weeks, or two years. Our work spans hospitality, retail, food & beverage, and even our own publication, Flow Trip. We're not just about places to stay — we're about creating a sense of belonging, fostering innovation, and empowering those who share our vision for a more connected world.

About the Role

Flow Station is a new cafe that exists inside the Flow Experience Center. We are looking for an experienced and passionate host/server/ team member to bring hospitality to our space featuring our own coffee blends & health forward meals. We will be the neighborhood’s source for all things healthy and delicious, offering coffee, tea, and a selection of quality prepared foods and pastries. 

As a Team Member, you will greet customers, take orders, prepare and serve hot and cold beverages, and maintain a clean and organized workspace.  You will collaborate with management to serve menus that celebrate seasonality and consistency while upholding elevated service standards and fostering teamwork through a culture of mutual respect and exceptional morale.

The ideal candidate will help craft delicious beverages and contribute to creating a welcoming atmosphere and engaging with Flow’s wellness-focused community.

Responsibilities

• Craft and serve a variety of beverages, including drip coffee, espresso drinks, tea, and specialty options
• Serve seasonal small plates
• Assisting customers with inquiries about menu selections
• Suggesting and promoting menu items to customers
• Processing customer payments
• Monitor inventory for café and beverage supplies, such as coffee beans, milk, napkins, and cups
• Maintain inventory levels by ordering coffee cups, coffee, milk, and food products in a timely manner, ensuring our stock is always replenished
• Stay informed about trends and events in the wellness space, including Flow Events and Immersion programs.
• Engage customers with relevant information and promote our offerings
• Set up and take out outdoor furniture as needed, ensuring it is safe and comfortable for guests
• Consistently straighten and arrange chairs and tables to maintain café cleanliness , addressing areas that may be overlooked
• Ability to lift, carry, push, pull and place objects weighing up to 50 pounds without assistance
• Be knowledgeable about and actively sell Flow merchandise, engaging customers with enthusiasm and providing insights about the products

Ideal Background

• A minimum of 2 years of experience in hospitality or food and beverage
• Experience working in an upscale craft coffee shop with a focus on single origin, seasonal, and artisanal ingredients
• Involvement with new store openings, systems implementation, developing culture strongly preferred
• Excellent communication and basic skills
• A valid Food Handler’s certificate and HPC are preferred