HOA National Manager

Invitation Homes is a fast-paced evolving publicly traded REIT that is pioneering a new industry with over 80,000 single family rental homes and a market capitalization of over $25 billion. We are a team of more than 1,400 associates who come from all walks of life. We call different communities “home,” but our shared values bind us together. Invitation Homes is a place where possibility lives.

The Compliance Support Manager is responsible for overseeing the daily operations of the Compliance Support department and its staff, planning, organizing and developing all aspects necessary to ensure support of local market compliance with HOA and Municipality requirements. This position is responsible for training and supervising Compliance Support staff, obtaining, reviewing, and becoming the subject matter expert on HOA covenants in which we own property including ability to lease in the community, signage requirements, pet requirements, etc.  The person in this position will communicate with local market Property Compliance team leaders to support ongoing compliance.

What You’ll Do

• Accurately maintain accounting records for quarterly assessments, tenant registrations, fines/fees

• Audit compliance tracking records and conduct regular statement reviews

• Partner with IMG to ensure accurate record keeping for new acquisition homes and monitor homes sold

• Hire, train and manage Compliance Support associates

• Supervise the team’s work to research HOA statements and delinquency notices, and ensure discrepancies are addressed

• Onboard and maintain HOAs and Municipalities as needed (W-9, vendor codes, contact info, etc.)

• Oversee payments for Dues, Assessments, Fines and Fees

• Provide reporting to assist with performance improvement

• Support the local market teams

Who We’re Looking For

• High School Diploma or equivalent is required

• Minimum of four years’ property management or related experience

• Direct experience working with HOAs preferred

• Familiarity with of federal fair housing laws and any applicable local housing provisions

• Proficiency in Yardi Voyager and Salesforce preferred; working knowledge of Microsoft Outlook, Word, Excel

• Excellent customer service and interpersonal skills; ability to relate to others and defuse situations involving angry or difficult people

• Professional verbal and written communication skills; ability to effectively communicate with a diverse workforce

• Strong organizational and time-management skills; ability to set, manage and consistently meet goals and deadlines

• Must be proactive, self-directed, highly motivated and able to multi-task

• Ability to read and comprehend financial statements and reports; ability to perform moderate mathematical and accounting functions

• Ability to identify, analyze and resolve issues

• Ability to be flexible and quickly adapt to changing business needs and processes

• Ability to exercise independent judgment and maintain confidentiality

• Ability to lead a team and successfully delegate

Why Invitation Homes

We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too.  Our associates know that at Invitation Homes goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a work place it is a possibility place. Invitation Homes offers the below to each new associate:

• Competitive pay and an annual bonus program for all associates

• Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays

• 401k with matching company contributions

• Awesome work environment with casual dress

• Team events and gatherings

• Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation.

Invitation Homes truly is where possibility lives, pour a new foundation here!