HMGA Sales Support Specialist

Posted 2 Days Ago
Hiring Remotely in USA
Remote
Entry level
Insurance
The Role
As a Sales Support Specialist at Horace Mann, you will address educators' insurance needs, assist in sales processes, resolve inquiries, track documentation, and ensure timely follow-up with customers. You will also learn about HMGA products and maintain communications with agents.
Summary Generated by Built In

Be a part of solving educators' insurance needs. You will be a part of a sales team in solving educators' insurance needs with non-Horace Mann Products. You will be helping protect the future of educators, which are molding the minds of our future.  You will be able to learn, educate and implement new programs to positively affect new sales and customer retention. 

Responsibilities:

  • Learn all HMGA (TPV) products and processes.
  • Research, process, and obtain resolution of moderately complex inquiries within established guidelines.
  • Escalate more complex inquiries to Team Lead and/or Manager.
  • Track and document activity/notes in appropriate system.
  • Send weekly notifications to agents.
  • When necessary, follow up on customer inquiries to ensure completion in a timely and accurate manner.

Requirements:

  • High School Diploma or GED, required.
  • Two years of college or equivalent business experience
  • Obtain Insurance Producers License and Non-Residence License within 6 months of hire and maintain after that.

Pay Range:

  • $19.00 - $29.00 per hour. 

Salary is commensurate to experience, location, etc.


#VIZI

#IND

#LI-TD1

Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we’ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow.  And with our broadened mission has come corporate growth:  We serve more than 4,100 school districts nationwide, we’re publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.

We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs.  We help educators identify their financial goals and develop plans to achieve them.  This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.

EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

For applicants that are California residents, please review our California Consumer Privacy Notice

All applicants should review our Horace Mann Privacy Policy

The Company
HQ: Springfield, IL
1,189 Employees
On-site Workplace
Year Founded: 1945

What We Do

Horace Mann was founded in 1945 by two educators in Springfield, Ill., who believed teachers deserved affordable auto insurance. Originally called the Illinois Education Association Mutual Insurance Company, our name was changed to honor the father of the American public education system, Horace Mann. We are proud to share his name.

At Horace Mann, the hard work, commitment and dedication of our employees are the foundation of our success. And today we are the largest, national multiline insurance company dedicated to serving America’s educators and their families.

Our purpose is to provide lifelong financial well-being for educators and their families through personalized service, advice, and a full range of tailored insurance and financial products. Through our professional agents and their staff, we offer insurance and financial products to the educational community across the United States.

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