Heroku, Account Executive - (Enterprise)

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Tokyo, JPN
In-Office
Cloud • Software
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The Role

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Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

HerokuはクラウドベースのPaaS(プラットフォーム・アズ・ア・サービス)であり、Webアプリケーションのデプロイ、管理、スケーリングのプロセスを簡素化します。開発者がアプリケーションを構築、デプロイ、実行するためのプラットフォームを提供し、基盤となるインフラやサーバー管理に煩わされることなく開発に集中できます。Herokuはその使いやすさと開発者に優しいアプローチで知られており、迅速にWebアプリケーションを市場に投入したい企業や開発者にとっての選択肢となっています。
 

Department Description:

Herokuアカウント・エグゼクティブは、Herokuビジネスの成長を牽引し、エンープライズ顧客の成功を支援する上で重要な役割を担っています。自身の担当エリア内で、キーパーソンや意思決定者と信頼関係を築き、Heroku投資から価値を最大化するためのパートナーとなります。

Role Description:

  • 既存および潜在顧客との強固な関係構築と維持

  • 顧客のビジネスニーズと目的を理解し、Herokuソリューションを活用したデジタルトランスフォーメーションを推進

  • ウォームリードやホワイトスペースへのプロスペクティングを通じて、ビジネスチャンスを創出

  • 既存のHerokuアカウントでの成長を促進するためのカスタマーサクセスの重視

  • 顧客のビジネス目標に沿った、アカウントの長期戦略を策定・推進

  • 担当アカウントでのアカウントプランニングを実施し、戦略的整合性を保つために各種セールスリソースと連携

  • マーケティングや技術サポートなど、クロスファンクショナルチームと協力して顧客ニーズに対応

  • 顧客に対する正確な見積・提案書の作成と提示

  • Herokuに関する業界トレンドや競合情報を常に把握

  • Salesforce製品ポートフォリオ全体を理解し、HerokuがCustomer 360においてどのように戦略的価値を提供するかを把握

Basic Requirements:

  • エンタープライズ 法人営業・アカウントマネジメント経験7年以上

  • 経営層(CIO、CISO、CTO)までの営業サイクルを管理した経験

  • IT部門への販売経験

  • 目標達成のための計画立案スキル

Preferred Requirements:

  • クラウド業界での営業経験、または技術系ソフトウェア営業経験(例:PaaS, IaaSやSaaS)
  • アナリティクス、データ、データベース、予測モデリング、DevOps、アプリケーション開発の分野での経験

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Salesforce Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Salesforce and has not been reviewed or approved by Salesforce.

  • Fair & Transparent Compensation Pay is positioned as above-market in the U.S., with multiple peer-reported benchmarks converging around a similar median total compensation figure. Compensation is also framed as broadly viewed as fair in aggregate, even while acknowledging variation by role and group.
  • Parental & Family Support Parental leave is described as notably generous for U.S. caregivers, with additional supports like gradual return-to-work and doula reimbursement. Family-building programs are also emphasized through fertility/adoption/surrogacy support with sizeable reimbursement limits.
  • Wellbeing & Lifestyle Benefits Mental-health and coaching offerings are highlighted as accessible supports alongside financial-wellbeing tools. Volunteer Time Off and donation matching are presented as distinctive lifestyle-aligned benefits that add value beyond cash compensation.

Salesforce Insights

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HQ: San Francisco, CA
72,000 Employees

What We Do

Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way. Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business. Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.

Why Work With Us

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